Connection to the server “mail.comcast.net” on port 995 timed out

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Level 1

8 points

Connection to the server “mail.comcast.net” on port 995 timed out

I have two e-mail addresses (Comcast and Gmail), but I cannot receive my mail from my Comcast address on the Mail app on my MacBook Pro. However, I am receiving my mail from my Comcast address when I visit the Comcast website, and I am receiving it from my Mail app on my first generation iPod Touch.

The warning says "connection to the server 'mail.comcast.net' on port 995 timed out." However, that same port gets my Mail on my iPod Touch.

Any ideas?

MacBook Pro 2.4 GHz, Mac OS X (10.5.2), Mail 3.5

Posted on Jan 6, 2009 8:11 PM

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Answer 1

Mulder

Level 6

8,990 points

Jan 6, 2009 8:28 PM in response to MrHockey9

It could be an intermittent connection problem. Are you able to send without a problem? Have you tried creating a new user account and setting up the Comcast account in Mail there to see if the problem happens there? If it does, then it's a system-wide issue.

It could also be that your Mail preferences are corrupted. You can find out and fix it (assuming it's the real problem) like this:

1. Quit Mail if it's running.
2. Go to ~/Library/Preferences and delete the com.apple.mail.plist file.
3. Restart Mail, setup your account(s) again and wait for Mail to find your existing mailboxes. Then test to see if the problem persists.

Mulder

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Answer 2

Jan 6, 2009 8:30 PM in response to MrHockey9

You don't need to use port 995 with mail.comcast.net. Just use the standard port 110

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Answer 3

lamarche

Level 2

245 points

Jan 6, 2009 8:45 PM in response to MrHockey9

Go to the comcast help page and they give you a complete graphic description of how to set up mail
go to forums.comcast.net>comcastsupport>choose macintosh on the left hand side

here's the link not sure it will let you in with out signing in
http://forums.comcast.net/comcastsupport/board/message?board.id=8&thread.id=7633

Mike

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