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Safari 3.2.1 does not open.

Hoping someone can help.
Safari will not open at all. Just get the spinning beach ball.
I can't access Safari preferences to change anything.
The application is not responding at all.
Any suggestions???

Power Mac G5, Mac OS X (10.5.6), 2GHz

Posted on Jan 7, 2009 3:53 PM

Reply
15 replies

Jan 7, 2009 4:34 PM in response to Mulder

No error message, the application just does not load/ start at all.

We upgraded to Leopard November last year with no problems.
Recently however, I have been having a few computer freezes requiring crash restarts.
I don't know if it is coincidence but I have noted that a couple of freezes have occurred while web browsing.
The computer sometimes has restart problems (grey screen) and won't necessarily restart on first try.

Will try creating new user account and go from there.

Jan 7, 2009 4:51 PM in response to Ettienne69

Maybe this will also help:


If your Safari won't open, one or more of the following procedures should fix it:


1. Go to Home/Library/Safari/ folder and remove the following two files:

• history.plist
• lastsession.plist

(Safari may not load properly If these two files are corrupted.)

2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.

(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

(Again, faults in stored cookies may interfere with Safari's launch.)

4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:

Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

Jan 7, 2009 5:17 PM in response to Mulder

Mulder - Have run 'Repair Permissions' and there were several issues arising. These included:

2009-01-08 09:41:41 +1100:
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
2009-01-08 09:41:48 +1100:
Warning: SUID file "usr/bin/setregion" has been modified and will not be repaired.
2009-01-08 09:42:36 +1100:
Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
2009-01-08 09:42:37 +1100:
Warning: SUID file "System/Library/Printers/IOMs/LPRIOM.plugin/Contents/MacOS/LPRIOMHelper" has been modified and will not be repaired.
2009-01-08 09:42:37 +1100:
Group differs on "private/etc/cups", should be 0, group is 26.

Hope this means something to you.

Jan 7, 2009 5:27 PM in response to Ettienne69

I have a similar problem, and it seems that is not that Safari will not launch... a crash report on one of the miriad times trying to get it started told me something like: "crashed because a problem with the multimedia plugin", that gave me the idea of opening from another home page... I had my home page the Apple site, so I tried opening Safari from an email with a link to a generic website and it worked... seems to loose response depending on an especific content of the webpage, a lot of pages will bring the same behaviour on Safari, but particularly the www.apple.com will do it right away

Installed a fresh copy of Safari....nothing
Did everything sugested here......nothing

what gives?


thanks for the help!

Message was edited by: Iker Gastaminsa

Jan 7, 2009 5:26 PM in response to Ettienne69

Hi,

Try downloading [Onyx|http://www.titanium.free.fr/pgs2/english/onyx_leopard.html] and using it to clear out some system level caches. The settings shown in the screenshot should be sufficient for this purpose.

After that's done, reboot your machine and retry Safari.

It's a bit of a long shot, but might be worth a try. Good luck!

Safari 3.2.1 does not open.

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