13 Replies Latest reply: May 9, 2009 5:21 PM by Digimatt
imactor2 Level 1 Level 1
I drop my 1st gen iPhone in the street and this happens... any suggestion??




After a few days the lines change. The botton one is growing and the upper ones are dissapearing.
Any fix?

Thanks in advance...

Message was edited by: imactor2

iMac, Mac OS X (10.5.6)
  • neuroanatomist Level 7 Level 7
    Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt).

    If that doesn't help, try a Restore via iTunes.
  • imactor2 Level 1 Level 1
    restoring could help me fix this? don't you think it's a hardware problem?
  • neuroanatomist Level 7 Level 7
    It might be a software problem. Except for taking some time, Restoring (from a backup) is not going to do harm. If it doesn't fix the problem, then it's a hardware problem. If that's the case, you'll need to contact Claro for service.
  • imactor2 Level 1 Level 1
    This is how the iPhone looks now:




  • ouimetnick Level 2 Level 2
    Looks like the lines are shifting. Maybe it will go away someday. If you get it working again may I suggest getting a case. Cases protect the phone.
  • airwalker Level 1 Level 1
    I am having the same kind of problem with my 1st gen iPhone (13 months old). Out of a sudden, I see some annoying white horizontal lines on my iPhone's screen after turning the phone on during a longhaul flight in inflight mode. On ground again, the lines remained, but when flying back home, the lines changed in its length and shape. Really strange. Have not tried a reset or restore, yet. Any ideas what the problem could be here? Software or hardware?
  • ehan Level 1 Level 1
    anyone solve this?
  • JPE366 Level 1 Level 1
    I too have had issues with horizontal gray lines on my screen. I use a case to protect the phone as well as a screen cover. About four months ago the lines appeared. I took the phone in to the Apple Store to the Genius Bar. They said that there wasn't anything the could do AND TRIED TO SELL ME A REPLACEMENT PHONE AT FULL PRICE. I was stunned. No offer for repair. I'm really disappointed in Apple for this.
  • anndango Level 1 Level 1
    I have the same problem. Lines just showed up and I didn't drop the phone recently. The genius bar had no comment. It does not seem to have any impact on use. As I have a first gen, I'm going to try to hold out until the next gen comes out before replacing it.
  • mwhit49 Level 1 Level 1
    Has anyone got any resolution to the lines in the screen? I have one on top and bottom of my screen. It looks like it was made with an etchasketch.
  • airwalker Level 1 Level 1
    The lines on my iPhone 2G are still there after it happend and after posting to this thread 3 months ago. There is no software solution for sure. It seems that, according to the following link:

    http://www.modmyi.com/forums/general-iphone-chat/410391-grey-lines-iphone-displa y.html

    2G iPhone users have to buy/install the entire assembly (glass, digitizer, LCD)
    3G iPhone users can buy/install the LCD only.

    Or make use of the warranty service...
  • Eddy Tofslie Level 1 Level 1
    Same thing happening to me for the past few months, They grow and shift. Annoying and would love to get this fixed.
  • Digimatt Level 1 Level 1
    *I have the same problem, it just appeared one day. It got worse ever since. It started with 1 or 2 gray lines and has grown to about 20. I don't know what to do with my phone I would really like to get it fixed. But im not sure what is causing the problem.*