Cisco WEB VPN QUestion

Question

Level 1

19 points

Cisco WEB VPN QUestion

I have a new Mac Book Pro and am trying to access my work through our Cisco Web VPN rather than loading the client on my MBP. After logging in to the web VPN when it tries to download the little file it fails. Does anyone have any suggestions?

Thanks is advance

Larry Vavrek

MBP 15 Later 2008, Mac OS X (10.5.6)

Posted on Jan 9, 2009 7:31 PM

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Answer 1

capaho

Level 4

3,677 points

Jan 10, 2009 12:37 AM in response to larryvavrek

You need a properly configured VPN client running on your MBP before you can access a VPN. Check with your IT department regarding your work VPN.

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Answer 2

larryvavrek Author

Level 1

19 points

Jan 10, 2009 6:31 AM in response to capaho

Capaho
Thanks for the reply. I am with the IT dept.. I was looking for a way to use the web VPN rather than downloading and installing the VPN client for the MBP. We have two ways of access. One with the client and the other with the web VPN. I just thought someone may have had a suggestion for using the web VPN when the error was displayed when it tried to load the small file that it does for the web access.

Larry

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Answer 3

capaho

Level 4

3,677 points

Jan 10, 2009 8:10 AM in response to larryvavrek

The small file may be an authorization key. If it's not working, it's likely the result of either browser or OS X compatibility issues or security settings on your MBP. Check the console logs and see if there is anything logged regarding your VPN access attempts.

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Answer 4

larryvavrek Author

Level 1

19 points

Jan 11, 2009 12:36 PM in response to capaho

This is what I received when trying to login via the web client.
Cisco VPN Client Download

The installer was not able to start the Cisco VPN Client.

I checked the logs and nothing related to the VPN attempt appeared. Checking the MPB security revealed nothing, pretty much default settings. The only thing i haven't done is try firefox or download a client application for Mac.

Larry

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Answer 5

capaho

Level 4

3,677 points

Jan 12, 2009 1:11 AM in response to larryvavrek

The installer was not able to start the Cisco VPN Client.

That message indicates that you need a running VPN client, even for the web version. It's the VPN client software that provides the tunneling and security necessary for the VPN to work over the Internet, so you will need to install it.

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Answer 6

TonyKL

Level 1

0 points

Jan 12, 2009 5:25 AM in response to larryvavrek

Have you tried using something like Firefox instead of Safari?

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Answer 7

Feb 18, 2009 1:34 PM in response to larryvavrek

Unfortunately whilst the AnyConnect client works perfectly well with OSX and ASA 8.0 I've never got the Java-based delivery mechanism to work. If you wait for the Java load attempt to time out the WebVPN Portal will present you with a download link.

Click on that, then you need to make the .sh file it gives you executable (easiest way is via the Terminal using a CHMOD command). Run ./vpnsetup.sh as you would any UNIX .sh script and it'll load a DMG file containing the AnyConnect installer.

On the subject of ASAs for some reason the Java based RDP plug-in for Windows Terminal Services seems to have recently stopped working. Is this a side effect of the Java update in January?

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