Problem with Updates

Question

Level 1

17 points

Problem with Updates

Hello All

Today I was prompted to install 4 upgrades which I accepted.

When the install progress bar appeared it showed a small amount of progress and then sat for ages doing nothing until I switched the machine off.

When I restarted I discovered that the updates were:-

MacBook EFI Firmware Update 1.3
Digital Camera Raw Compatibility Update 2.4
Safari 3.2.1
Mac OS X Update 10.5.6

so I was probably lucky that I still have a working machine!

As far as I remember there was no warning that the updates included a firmware update.

I deselected the firmware update and tried again with the same results.

Is anyone else having problems with these updates?

I'm new to Apple Mac having only bought this one in December. I see from the update log that there have been several successful updates so far.

Any advice would be much appreciated.

Thanks

13" Mac Book

Posted on Jan 10, 2009 6:28 AM

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Answer 1

Best reply

Jim Pomme

Level 2

210 points

Jan 10, 2009 7:01 AM in response to El Morche

I had no problem with any of those updates.

Maybe try installing each one separately - also the 10.5.6 update is a big update (I think mine was 300MB) and will take some time to install (I can't remember how long it took for me before you ask!)

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Answer 2

El Morche Author

Level 1

17 points

Jan 10, 2009 9:27 AM in response to Jim Pomme

Thanks for your reply Jim I'll try what you have suggested.

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Answer 3

El Morche Author

Level 1

17 points

Jan 10, 2009 10:56 AM in response to El Morche

Hello again

I've tried what Jim suggested.

The updates for Digital Camera and Safari have worked but when I try the Mac OS X update it just seems to sit there doing nothing. I let it sit for 20 minutes and then switched the machine off. I haven't tried the firmware update yet.

Is there a log file that I can check to see what the problem might be?

Thanks

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Answer 4

Damon B.

Level 1

10 points

Jan 10, 2009 12:16 PM in response to El Morche

Hi,

If you're having trouble installing the 10.5.6 update via Software Update, try installing the combo update from here.

http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056comboupdate .html

Note that this update will take a bit longer to install because it includes data for 10.5.1 - 10.5.6

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Answer 5

El Morche Author

Level 1

17 points

Jan 10, 2009 12:26 PM in response to Damon B.

Hi Damon

I'll give that a try as soon as I get a chance (I'm away for 2 weeks from tomorrow and won't have an internet connection).

Many Thanks

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Answer 6

kycop

Level 1

25 points

Jan 10, 2009 2:27 PM in response to El Morche

I had to install the combo also. I have been told by numerous people that is the best bet for a 'no problem' install.

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Answer 7

El Morche Author

Level 1

17 points

Jan 26, 2009 5:40 AM in response to kycop

Today I was able to upgrade successfully from combo version although I had several failed attempts before it downloaded successfully.

Many thanks to all for their help.

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