6 Replies Latest reply: Jan 13, 2009 9:23 PM by Rebekah Rebel
Sandra2010 Level 1 (10 points)
I am running version 8.01.11 and just tried to update to 8.02.20.

I get the following message. Any ideas?

There is a problem with this windows installer package.A program required for this install to complete could not be run. Contact your support personnel or package vendor.

Many thanks.

PC, Windows XP