Q: iPod not detected by Windows
Hi,
Windows Vista Business SP1 + iPod 5th Generation 60GB
My iPod cannot be detected at all by Windows. Normally when you plug an iPod into a Windows OS it will prompt to show a new plug & play device and install drivers. However when I plug my iPod in nothing appears on screen at all. I have tried the following:
Rebuilt PC
Tried all USB ports
Tried different connection cable
Tried multiple pc's (XP and Vista the same - no prompt)
Reset iPod (Menu + Select)
Force iPod into disk mode (reset then Select + Play)
Scanned for new hardware in device manager (no new devices - i.e. iPod)
Checked Disk Management (no extra disks)
The iPod does charge when connected which would indicate a connection on power pins of USB.
I'm not sure if this is the cause but I had recently docked the iPod into a Kenmark LCD TV with iPod dock built in see link http://www.comet.co.uk/shopcomet/product/488739/KENMARK-22LVD00DI
I have since tried docking it in there again and the TV read the iPod. So that would suggest the data pins on the iPod's connector are working also.
I'm really all out of ideas with this. I have seen similar issues posted but with no resolution. Most posts seem to be issues after this stage once Windows has detected an iPod (device in device manager) i.e. driver issues etc.
Has anyone else got this issue? Any ideas would be greatly appreciated as I'm now facing buying a new iPod classic to replace.
Thanks
Billy
Windows Vista Business SP1 + iPod 5th Generation 60GB
My iPod cannot be detected at all by Windows. Normally when you plug an iPod into a Windows OS it will prompt to show a new plug & play device and install drivers. However when I plug my iPod in nothing appears on screen at all. I have tried the following:
Rebuilt PC
Tried all USB ports
Tried different connection cable
Tried multiple pc's (XP and Vista the same - no prompt)
Reset iPod (Menu + Select)
Force iPod into disk mode (reset then Select + Play)
Scanned for new hardware in device manager (no new devices - i.e. iPod)
Checked Disk Management (no extra disks)
The iPod does charge when connected which would indicate a connection on power pins of USB.
I'm not sure if this is the cause but I had recently docked the iPod into a Kenmark LCD TV with iPod dock built in see link http://www.comet.co.uk/shopcomet/product/488739/KENMARK-22LVD00DI
I have since tried docking it in there again and the TV read the iPod. So that would suggest the data pins on the iPod's connector are working also.
I'm really all out of ideas with this. I have seen similar issues posted but with no resolution. Most posts seem to be issues after this stage once Windows has detected an iPod (device in device manager) i.e. driver issues etc.
Has anyone else got this issue? Any ideas would be greatly appreciated as I'm now facing buying a new iPod classic to replace.
Thanks
Billy
iPod 5th Generation 60GB, Windows Vista
Posted on Jan 13, 2009 8:03 AM