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william.taylor20

Q: iPod not detected by Windows

Hi,

Windows Vista Business SP1 + iPod 5th Generation 60GB

My iPod cannot be detected at all by Windows. Normally when you plug an iPod into a Windows OS it will prompt to show a new plug & play device and install drivers. However when I plug my iPod in nothing appears on screen at all. I have tried the following:

Rebuilt PC
Tried all USB ports
Tried different connection cable
Tried multiple pc's (XP and Vista the same - no prompt)
Reset iPod (Menu + Select)
Force iPod into disk mode (reset then Select + Play)
Scanned for new hardware in device manager (no new devices - i.e. iPod)
Checked Disk Management (no extra disks)

The iPod does charge when connected which would indicate a connection on power pins of USB.

I'm not sure if this is the cause but I had recently docked the iPod into a Kenmark LCD TV with iPod dock built in see link http://www.comet.co.uk/shopcomet/product/488739/KENMARK-22LVD00DI

I have since tried docking it in there again and the TV read the iPod. So that would suggest the data pins on the iPod's connector are working also.

I'm really all out of ideas with this. I have seen similar issues posted but with no resolution. Most posts seem to be issues after this stage once Windows has detected an iPod (device in device manager) i.e. driver issues etc.

Has anyone else got this issue? Any ideas would be greatly appreciated as I'm now facing buying a new iPod classic to replace.

Thanks
Billy

iPod 5th Generation 60GB, Windows Vista

Posted on Jan 13, 2009 8:03 AM

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Q: iPod not detected by Windows

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  • by Clockwork44,

    Clockwork44 Clockwork44 Mar 19, 2009 12:16 PM in response to william.taylor20
    Level 1 (0 points)
    Mar 19, 2009 12:16 PM in response to william.taylor20
    I had same problem. It had NOTHING to with anything that forums or helpers advised me for. I found out myself. No Soft reset or formatting or anything. It was a driver problem. If you have my problem, [find out by doing this] goto:

    Control Panel - Or what ever its called in Vista. XP ;]
    System - Or whatever its called

    Or, search for Device Manager...
    Hardware
    Device Manager -


    You SHOULD, see a drop menu with Apple Mobile Device, or something like that. Open it and goto:

    Driver
    Rollback
    Yes


    It may say Microsoft Publisher, but it works fine.

    #CLoCkWorK44#