4 Replies Latest reply: Feb 12, 2009 7:44 PM by cherry(_)boy
ethann35 Level 1 (0 points)

so today i tried to connect my iPod touch to my computer to sync my music, but once I did, a message box popped up that read, "This iPod cannot be used because the Apple Mobile Device service is not started." notice, this is the first time this has happened (even though i have no tried to reconnect my iPod touch to the computer for about a week or two).

So I read through the troubleshooting and support page on the apple site to try and fix the problem. However, whenever i try to start the Apple Mobile Device service, and error message pops up that says,

"The Apple Mobile Device service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

i tried uninstalling, and reinstalling itunes and followed every step i found on this site, but this error keeps showing. i don't know what to do!

how do i successfully start the Apple Mobile Device service?

any help would be greatfully appreciated. Thanks!

Windows XP