10973 Views 4 Replies Latest reply: Feb 12, 2009 7:44 PM by cherry(_)boy
Security software could stop the Apple Mobile Device Service from starting. What security software is running on your PC? Try to reconfigure, temporarily disable, or uninstall it.
You can bypass some security software but putting the PC into a selective startup mode as described here: http://support.apple.com/kb/HT1275
i am having a similar problem to ethann35. I ave recently tried to sync my music, and it says the error message "This iPod cannot be used because the Apple Mobile Device service is not started." I have followed the steps going through maintenance and troubleshooting to turn it back on, but wen i get there, the mobile device service actually isnt there. Can someone help me with this problem, cause this is very different to be going through troubleshoot and they tell you to change the setting for something that isnt there