Problems Pairing with Garmin Nuvi 265W

Bought a new Garmin Nuvi 265W GPS. Set the unit up. It paired immediately with iPhone and worked without issue. Then as a last step in the setup I registered the Nuvi with Garmin. Big mistake. During the registration Garmin wrote something to the Nuvi and toasted the iPhone pairing. Unit goes into an on/off do loop. Resetting and restoring doesn't help. Unpaired the iPhone and deleted it from the Nuvi so at least it's back working. Garmin doesn't know why what they write during the registration process causes the problem and said there is no way to go back. I've got V2.2 on my iPhone. Anybody have a similar problem and know of a work around to get the pairing to work again?

Gateway M series Laptop, Windows Vista, None

Posted on Jan 16, 2009 2:25 PM

Reply
11 replies

Feb 26, 2009 5:43 PM in response to AJBrig

I had the same problem. I though the unit was defective and returned to its vendor. The second I returned to Garmin. I am in my 3rd one and the same problem is there. I finally realized that the Garmin Bluetooth doesn't like the iPhone 3G. As soon as I unpaired my iPhone, the Garmin worked fine. No Bluetooth, though. I have written and spoken with the Garmin support and true, they don't know what is the issue. It is not the registration. I believe it has to do with the update to the latest Garmin software. It worked until I upgraded and also that cannot be reversed. I am hoping that Apple finds a fix because the iPhone should work with any bluetooth device. After all Apple knows how to work their magic in technology. If anyone has any light to shed, please join in this conversation.

Mar 5, 2009 2:35 PM in response to AJBrig

I bought a Garmin 265WT recently and could pair my iPhone 1st generation to the unit but it would constantly reboot the Garmin unit. After reading all the support forums and upgrading to the latest software releases on both my iPhone and Garmin 265WT

I could not get the problem resolved running the below software/firmware:
iPhone 2.2 and 2.2.1
Garmin 4.8 with Bluetooth Firmware 1.7

I finally called Garmin and they shipped me another unit. The new unit worked without any problems even with older software and firmware. Seems as if the reboot problem might be more than just software and firmware related.

My iphone at this point is running 2.2.1 but the below software and firmware revisions of the new Garmin 265WT worked:

The new unit came with software:
Software Version 4.40
GPS SW Version 2.38b
Bluetooth SW Version 1.65

This worked no problem with bluetooth. No reboots....

I even upgraded to:
Software Version 5.0
Bluetooth SW Version 1.7

The unit still worked no problem. I can only suspect the issue here is hardware related in some cases. So for some people the upgraded software/firmware may work. But if you are running both iPhone 2.2.1 (1st Gen Phone) and the latest software and Bluetooth firmware and still have the problem I would call Garmin and have them replace the unit.

Mar 11, 2009 8:16 PM in response to dkuhn

I don't know that this will help everyone, but I have a nuvi 285WT that was running v4.8 and would reboot right after connecting to my iPhone (2.2.1). I came home, plugged the GPS in, did the web updater thing, and found an update to 5.0. After doing this update (and the extras that applied to me or the unit) I paired with my iPhone again...and it worked! Phone book and all was there and working fine. I turned the GPS off and on again to make sure I wasn't dreaming and it hasn't had any more issues.

So for those of you with a nuvi 200-series running < v5.0 I'd try upgrading to 5.0 and make sure you select any other firmware updates that apply. Hopefully this will help some of you out. I don't know what the difference between the 265W and 285W are, Garmin doesn't even list the 285W on their site, but updating worked for me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems Pairing with Garmin Nuvi 265W

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.