Itunes freezes when I plug in my Ipod?! Help.

Question

Itunes freezes when I plug in my Ipod?! Help.

When I plug the ipod in itunes recognizes my ipod and says it on the side panel, but then freezes and will not respond or even force shut until I unplug the ipod.

I have run a disk util check that came up empty.
I hae uninstalled and reinstalled itunes.
Updated everything.
Restarted my computer.
Everything...

It's not the chord because my sister has used the chord for her ipod and it loads songs just fine.

Help me please. I need to use my ipod for a show, but the song i need isnt on there and i cant add the song.

Dell, Windows Vista

Posted on Jan 17, 2009 9:22 AM

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Answer 1

Jan 17, 2009 12:04 PM in response to Stormy's_Serendipity

Try the following (these are separate suggestions):

Restart the computer.

Reset the iPod using the two button combo.

http://support.apple.com/kb/HT1320

If those actions do not help, try putting the iPod into Disk Mode

http://support.apple.com/kb/HT1363

then connecting to computer. If iTunes can now access the iPod without freezing, you should use Restore to erase the iPod and initialize the iPod's software. Then you can set it up and re-sync your songs.

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Answer 2

Jan 17, 2009 7:27 PM in response to Stormy's_Serendipity

I tried restarting my computer. No luck.

I cannot sync my ipod and erase it because I have used more than one computer so I dont have the ability to get all the songs on there.

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Answer 3

Jan 17, 2009 7:46 PM in response to Stormy's_Serendipity

Keeping your only copy of song files on the iPod without backing it up at least one time on the computer's hard drive is always a risk. You can easily lose or break your iPod, or it can have disk corruption that makes the iPod hard drive inaccessible.

It sounds like, at the very lease, you will need to do a Restore on the iPod to erase the iPod's hard drive and initialize the iPod's software.

Going forward, you should keep the main copy of your music files on the computer and sync the iPod to your iTunes library. That way, even if the iPod is lost or broken, it will be easy to sync a new iPod to have the same content as the old one.

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Answer 4

Jan 17, 2009 8:12 PM in response to Stormy's_Serendipity

I can't even restore it because as soon as I plug it in itunes freezes. I can't hit the button.

When I go into My Computer and try to get into the disc it freezes My Computer.

When I try and use Rhapsody to upload songs, it freezes.

I tried putting it in disc mode and it still was a freeze.

sigh this is exsasperating. 🙂 any other ideas?

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Answer 5

Jan 17, 2009 8:28 PM in response to Stormy's_Serendipity

If the iPod appears in a My Computer or Windows Explorer window, try to reformat it using Windows. Use a full format and not any option for a quick format. If that process completes successfully, run iTunes and try to use Restore again to install and initialize the iPod's software.

If you are not able to reformat successfully, there is probably some hardware fault with the iPod, most likely with the hard drive.

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Answer 6

Jan 18, 2009 1:34 PM in response to Stormy's_Serendipity

My Computer freezes when I plug it in.
I'm freaking.
:/

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