Video Chat Won't Work using WiFi in iChat

Question

Level 1

0 points

Video Chat Won't Work using WiFi in iChat

Hello.

I somehow cannot get my video chat up and running with iChat's latest upgrade..
Does anyone have any idea for solution?

Please help out.
I am on MacBook Pro 15" with Mac OS leopard's latest upgrade.

best
Malik

MacBook pro 15 inch, Mac OS X (10.5.6), 15 inch mac book pro

Posted on Jan 19, 2009 6:12 AM

Reply

Answer 1

Best reply

Defcom-UK

Level 6

15,488 points

Jan 19, 2009 6:15 AM in response to Malik_Sweden

Do you have Perian Quicktime plug-in installed.

Reply

Answer 2

Malik_Sweden Author

Level 1

0 points

Jan 19, 2009 6:19 AM in response to Defcom-UK

Hi,

No I don't have that!

It'd be told here that It does work though when I plug in the Ethernet cable. Just doesn't connect on wireless connection.

Cheers
Malik

Reply

Answer 3

Jan 19, 2009 6:52 AM in response to Malik_Sweden

Are you using Port Forwarding in your Router to point to the IP the Computer has when using Ethernet ?

2:52 PM Monday; January 19, 2009

Reply

Answer 4

Malik_Sweden Author

Level 1

0 points

Jan 19, 2009 8:07 AM in response to Ralph-Johns-UK

Hmm!

No I am not using port forwarding!

Thanks for your answer. Hope this not a new problem ... I have seen a thread similar, but i literally didn't understand the solution to that one and couldn't reply to that one, that's why I started a new thread!

Best
Malik

Reply

Answer 5

Defcom-UK

Level 6

15,488 points

Jan 19, 2009 8:13 AM in response to Malik_Sweden

Post link to that thread please.

Reply

Answer 6

Jan 19, 2009 1:04 PM in response to Malik_Sweden

Umm,

You used the word "Upgrade" I take it that was from 10.4.x to Leopard (10.5.x) ?

If this is the case go to System Preferences > Quicktime > Streaming and set the speed to 1.5Mbps and restart iChat if Open.

9:04 PM Monday; January 19, 2009

Reply

Answer 7

Malik_Sweden Author

Level 1

0 points

Jan 19, 2009 6:05 PM in response to Defcom-UK

Here it is
http://discussions.apple.com/thread.jspa?threadID=1507269&tstart=45

Thanks,
M

Reply

Answer 8

Malik_Sweden Author

Level 1

0 points

Jan 19, 2009 6:07 PM in response to Ralph-Johns-UK

Yes, I upgraded the software from 10.4 x to 10.5 x

So the current software I have is 10.5.6

Thanks,
Malik

Reply

Answer 9

Jan 20, 2009 12:17 PM in response to Malik_Sweden

The main thrust of the answers in that Other thread is the Change of Setting in System Preferences > Quicktime > Streaming tab to 1.5Mbps

This - System Preference > Quicktime > Streaming (tab) - means go to (open) System Preferences then click on the Quicktime Item to open that. Open the Streaming tab and set the speed to 1.5Mbps

8:16 PM Tuesday; January 20, 2009

Reply

Answer 10

Malik_Sweden Author

Level 1

0 points

Jan 21, 2009 11:06 AM in response to Ralph-Johns-UK

Hi,

Thanks for your reply Ralph!

I set the streaming speed in Quick Time settings to 1.5 Mbps ... But still I was unable to do video chat with my buddy in iChat. I could do it again though using ethernet cable plugged.
The other person is also using ethernet cable, if it helps. And he has no wifi. So when I use WIFI then he is still on ethernet.

Best
Malik

Reply

Answer 11

Jan 21, 2009 12:53 PM in response to Malik_Sweden

You are unplugging the Ethernet Cable when you go to Wifi ?

8:53 PM Wednesday; January 21, 2009

Reply

Answer 12

Malik_Sweden Author

Level 1

0 points

Jan 21, 2009 11:56 PM in response to Ralph-Johns-UK

Hi,
Yes I am unplugging ethernet when i go to Wifi!

Reply

Answer 13

Jan 22, 2009 12:39 PM in response to Malik_Sweden

Ok,

Check that in the Mac Firewall (System Preferences > Security > Firewall that the Advanced Button does not show you doing Stealth ?

In the main part of the Firewall make sure you are using either Allow All or Allow Specifics and that iChat is then in the list.
iChat is not an Essential)

Are you changing from Ethernet to WiFi when iChat is Open ?
If so do the change before staring iChat.

Also try Rebooting the Wifi Device (Router) by turning the power off for 10 secs.

If I asked would you know how to change the Channel the WiFi Device uses ?
The Mac will see any of the channels that can be used so only the device would need changing.
If so what channel is it using now ?

8:39 PM Thursday; January 22, 2009

Reply

Answer 14

Malik_Sweden Author

Level 1

0 points

Jan 22, 2009 1:22 PM in response to Ralph-Johns-UK

Hi,

Thanks again for your answers.

Firewall settings: Checked. They are the way you suggested they should be.

When I disconnect ethernet, I restart ichat. Have tried even restarting computer.

Have tried restarting wifi router.

Channel of wifi router ... No I don't know about it.
Could you guide me how to check that?

Best
Malik

Reply

Answer 15

Jan 22, 2009 1:39 PM in response to Malik_Sweden

What Device is it and do you know how to log on to it with a Web Browser ?

It will have it's own web server and you can access these Web pages.
These Web pages are the interface for making changes.
In something most likely called Wireless it will list which Channel it is using.

9:39 PM Thursday; January 22, 2009

Reply