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I forgot my Ipod Touch password

7772 Views 5 Replies Latest reply: Feb 7, 2009 2:25 PM by legal749 RSS
finding home x Calculating status...
Currently Being Moderated
Jan 19, 2009 7:31 PM
So, I've just recently bought an iTouch and decided to set a main password code for it. Well, I changed the password because all my friends kept getting into it, but I forgot my new password (stupid).
I've read other discussions, and I've tried everything that was recommended, and none of it has worked. It's disabled for another 32 minutes yet.
Oh, and everytime I attempt to log into iTunes, a box comes up and says: "This iPod cannot be used because the Apple Mobile Device service is not started."
I'd REALLY appreciate any help.
Ipod Touch
  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Jan 19, 2009 7:43 PM (in response to finding home x)
    http://support.apple.com/kb/TS1567
    http://support.apple.com/kb/HT1747

    It would help if you would fill out your settings so we would know what type of computer you have, operating system, etc.

    After you fix your Apple Mobile Device problem, connect your Touch in iTunes and Restore it.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.6), AEXs, Red 2G Nano, Red Shuffle, 160 GB Classic, White 60GB 5G, Apple TV
  • jbroluvr21 Calculating status...
    Currently Being Moderated
    Feb 7, 2009 12:05 PM (in response to finding home x)
    im reseting my ipod but does it really take 6 hours to download?
    Windows XP
  • Andrew T. Level 4 Level 4 (3,210 points)
    Currently Being Moderated
    Feb 7, 2009 12:15 PM (in response to jbroluvr21)
    The time to download the iPod Touch software update determines your current internet speed and how busy the servers are for where the file is located.



    Average time on most DSL and Cable connections is 5 to 10 min of download time. May vary depending on your internet speed package with your ISP, or how busy data traffic is on your home network or the area. And even the server of where you are downloading the file from.


    You may want to ensure no one in the house is downloading any big files or pauses their downloads it may increase your download speed.
    iMac Intel, iPhone, iPod, Mac Book Pro, Zune, Aspire 6920, Mac OS X (10.5.6), Windows XP Pro SP3, Windows Vista SP1, Windows Vista 64 bit SP1
  • iPodman2 Calculating status...
    Currently Being Moderated
    Feb 7, 2009 12:37 PM (in response to finding home x)
    Connect ipod to computer.
    When ipod shows up, right click it in the devices menu.
    Click Backup.
    Then, restore your ipod.
    After it is done doing that, it will probably restore the music and stuff you already had on it before you restored it.
    Hope this helps.
    Dell inspiron 530S, Windows Vista, none
  • legal749 Calculating status...
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    Feb 7, 2009 2:25 PM (in response to iPodman2)
    I have a similar problem with my sons ipod touch, it shows as disabled "connect to itunes" I have connected to itunes but this just gives a message saying cannot connect to device please enter passcode on device. My device does not show in itunes when i plug it in. Catch 22, any ideas
    Sony VAIO PCG-K215Z, Windows XP

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