iPhone 3G not responding - blank screen

Question

Level 2

227 points

iPhone 3G not responding - blank screen

Hi,

Had a bit of a problem with my iPhone 3G today. Having used it earlier in the morning to listen to music it was fine. However, when I went back to use it and wake it from sleep mode the screen would not show up. Instead, it just stayed blank.

The only way I could get it to light up was to plug in the charger, which allowed me to enter my passcode and use it as normal. Again however, when I put it to sleep and tried to wake it, I still only got the blank screen.

I have since plugged in the charger to wake it again and turned it off. Seems to be working okay now, but I'm a bit concerned it will happen again when I am not near my charger.

Has anyone had similar problems and worked out how to resolve them? I'm hoping its just a one-off glitch.

Thanks in advance.

iBook G4 12 768MB, Mac OS X (10.4.5)

Posted on Jan 21, 2009 2:33 AM

Reply

Answer 1

Jan 21, 2009 3:14 AM in response to Chengers

i i'm having the same problem with my iphone 3G it has only 15 day that i'have buy it and i had do the same thing with the charger but in vain i still got no display can you help me please to resolve this problem

Reply

Answer 2

cjs2010

Level 1

0 points

Jan 21, 2009 3:30 PM in response to Chengers

I received an iphone 3g for my b'day the 17th. Twice it has cut off on me
while I was entering info, like a password to get into my voicemail.
I couldn't get it to respond! The first time really scared me because it
told me my pin to get in wasn't right, I tried 3 times, then just put it
aside till morning. Someone told me if you try to sign in too many times it
will erase everything. Fortunately(sp?) it let me sign in the next morning.
I'm thinking about demanding a new one because I haven't seen that many
complaints like yours.
I was wondering if it is being caused by the 2.2 upgrade...
Good luck to you!

Reply

Answer 3

Jan 21, 2009 3:57 PM in response to cjs2010

I've upgraded to 2.2 and iPhone works like a charm... try these tips http://www.apple.com/support/iphone/troubleshooting/phone/#

and if u still have these issues then I suggest taking it back while it's still under warranty...

Good luck...

Reply

Answer 4

ride1992

Level 2

305 points

Jan 21, 2009 3:59 PM in response to cjs2010

Have you taken any corrective measures? Try a reset.
If the passcode lock and data erase are enabled, 10 incorrect entry attempts will erase all data. This feature is of obvious benefit should you loose or have the phone stolen.

Reply