Not receiving Undelivered Messages notice from System Administrator

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Level 1

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Not receiving Undelivered Messages notice from System Administrator

I recently had to create another user account besides the Administrator login. The person before me crashed a program that is essential to my work, and I can no longer use it under the Administrator login. Since creating the separate user, Apple Mail no longer sends me notifications from the server's System Administrator that an email didn't go through. How do I change this so my sales people get the emails, and I don't have to check or use a different computer?

iMac7,1, Mac OS X (10.4.11)

Posted on Jan 21, 2009 7:49 AM

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Answer 1

Zimbakin

Level 1

39 points

Jan 21, 2009 9:20 PM in response to Lindsay S.

If you are referring to undeliverable mail notification, the following may help:

By default, a message that is not deliverable will stay in the Postfix queue for 5 days with the sender not being notfied at all during this time.

Such a setting may have been useful in the days the internet wasn't as reliable as it is today, but hardly makes sense anymore.

To change this,

open terminal

Login as a super user (sudo -s_

edit main.cf file (I use pico) /etc/postfix/main.cf and add or alter the following parameters:

maximal queuelifetime = 2d

delay warningtime = 6h

This will reduce the maximum time a message stays in the queue to 2 days, while at the same time, notifying the sender of the delay after 6 hours.

When done issue:

sudo postfix reload

cheers.

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Answer 2

Zimbakin

Level 1

39 points

Jan 21, 2009 9:21 PM in response to Lindsay S.

If you are referring to undeliverable mail notification, the following may help:

By default, a message that is not deliverable will stay in the Postfix queue for 5 days with the sender not being notfied at all during this time.

Such a setting may have been useful in the days the internet wasn't as reliable as it is today, but hardly makes sense anymore.

To change this,

open terminal

Login as a super user (sudo -s_

edit main.cf file (I use pico) /etc/postfix/main.cf and add or alter the following parameters:

maximal queuelifetime = 2d

delay warningtime = 6h

This will reduce the maximum time a message stays in the queue to 2 days, while at the same time, notifying the sender of the delay after 6 hours.

When done issue:

sudo postfix reload

cheers.

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Answer 3

Lindsay S. Author

Level 1

0 points

Jan 22, 2009 6:25 AM in response to Zimbakin

I followed the steps you listed, but still don't see any changes or a completion message on terminal.

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Answer 4

pterobyte

Level 6

11,104 points

Jan 22, 2009 7:48 AM in response to Lindsay S.

Lindsay,

I am not sure I understand your problem 100%.

Could you please post the unmodified output of:
postconf -n

This should help clarifying and asking further questions.

HTH,
Alex

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Answer 5

Lindsay S. Author

Level 1

0 points

Jan 23, 2009 4:41 AM in response to pterobyte

Alex,

I have no idea how to find the postconf -n. My problem is that the user on my computer before me was always logged on under Administrator. Since he left, I've had to create another user on the same computer, but under the secondary login, I no longer receive notifications that an email didn't go through on the secondary login, yet the undelivered mail notice shows up in my email under the Administrator login. However, I cannot use the Administrator login. I just need to know how to get the notification that an email didn't go through to appear in my email on the secondary server. Because right now I have to check my email on second computer to make sure everything went through.

Please let me know if this doesn't make sense or you need me to re-word it.

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Answer 6

pterobyte

Level 6

11,104 points

Jan 23, 2009 4:44 AM in response to Lindsay S.

Lindsay,

open Terminal and type:
postconf -n
then hit enter.

Copy/paste what you see.

Alex

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Answer 7

Lindsay S. Author

Level 1

0 points

Jan 26, 2009 4:33 AM in response to pterobyte

Alex,

Here is the output:

command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
debug peerlevel = 2
html_directory = no
inet_interfaces = localhost
mail_owner = postfix
mailbox sizelimit = 0
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mydomain_fallback = localhost
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpd tls_keyfile =
unknown local_recipient_rejectcode = 550
Graphics-2:~ graphics$

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Answer 8

pterobyte

Level 6

11,104 points

Jan 26, 2009 8:28 AM in response to Lindsay S.

Lindsay,

you need to log into your server first. The output you posted is from your client computer.

Alex

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Answer 9

Lindsay S. Author

Level 1

0 points

Jan 27, 2009 5:14 AM in response to pterobyte

I don't know how to log into my server, nor do I know the main password information.

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Answer 10

pterobyte

Level 6

11,104 points

Jan 27, 2009 5:18 AM in response to Lindsay S.

Sorry, but I have to ask. Are you actually running an OS X Server? If not, this is the wrong forum. If yes, how do you expect to make any changes if you do not have the server's access details?

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Answer 11

Lindsay S. Author

Level 1

0 points

Jan 29, 2009 5:36 AM in response to pterobyte

I don't own the server so I can't access it's details. I have no idea what kind of server it is, as I don't own it, so I guess that means that you can't help.

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Answer 12

pterobyte

Level 6

11,104 points

Jan 29, 2009 5:40 AM in response to Lindsay S.

In this case you will have to talk to whoever manages your server and mail services.

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