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itunes error message for iphone

When I try to sync my iphone itunes is telling me i don't have the required disk. Any way I can get the required disk? What is it?

HP

Posted on Jan 23, 2009 4:36 PM

Reply
1 reply

Jan 23, 2009 4:47 PM in response to MattyBdog

Hi MattyBdog,

This article: http://support.apple.com/kb/HT1207 provides more information about the disk cannot be found errors along with some tips.

Is the PC a desktop or laptop? What security software is running on it?

Make sure the iPhone is directly connected to the PC not connected to a hub, keyboard or monitor. Make sure its connected using the cable that came with the iPhone. Also, try disconnecting any other USB devices directly connected to the PC.

-Jason

itunes error message for iphone

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