9 Replies Latest reply: Jan 31, 2009 3:04 PM by meoh
Mark905 Level 1 Level 1 (0 points)
I am using a MacBook Pro with the latest version of Leopard. I also have the latest version of Safari. For some reason I cannot get Safari to load. The icon continues to spin and nothing happens. It does not even timeout. I have to force quit. I have reloaded the program twice and the same problem occurs.

MacBook Pro, Mac OS X (10.5.6), Safari 3.2.1
  • iBod Level 7 Level 7 (29,340 points)
    Hi,

    Does it work when launched from another user account on your machine? If you don't have another account, you can use System Preferences > Accounts > \[+\] to create one temporarily.
  • Mark905 Level 1 Level 1 (0 points)
    i logged into the computer in another account and YES, safari DID work
  • iBod Level 7 Level 7 (29,340 points)
    Ok,

    Try the following steps:

    - Remove any folders with Safari in the name from: Hard drive > Users > YourUsername > Library > Caches
    - Move Hard drive > Users > YourUsername > Library > Safari > History.plist to your Desktop
    - Move Hard drive > Users > YourUsername > Library > Safari > Downloads.plist to your Desktop
    - Move Hard drive > Users > YourUsername > Library > Cookies > Cookies.plist to your Desktop
    - Move Hard drive > Users > YourUsername > Library > Preferences > com.apple.Safari.plist to your Desktop

    After each step retry Safari to see it now works or not.
  • Mark905 Level 1 Level 1 (0 points)
    Tried removing each one and put on the desktop. Then tried relaunching Safari. No Luck. it gets no further than before. A blank page launches and in the address bar it says "go to address", and the icon continues to spin. i must force quit each time.
  • iBod Level 7 Level 7 (29,340 points)
    OK. Next things to try.

    Go to this folder. Again, if anything is present move it to the Desktop and retry Safari:

    Hard drive > Users > YourUsername > Library > InputManagers
    Hard drive > Users > YourUsername > Library > Application Support > SIMBL

    Those folders don't exist by default, so don't be worried if you can't find them.

    Failing that, try running Onyx using the settings shown on this page:

    http://www.titanium.free.fr/pgs2/english/onyx_tiger.html

    Good luck!
  • Mark905 Level 1 Level 1 (0 points)
    ONYX did it. Thanks so much! Mark
  • iBod Level 7 Level 7 (29,340 points)
    Hurrah! You're welcome
  • Nels Ferre Level 1 Level 1 (0 points)
    Hi,

    I am having the exactsame problem, ONYX did not work. I ended up buying Drive Genius, which found and fixed problems with the file structure, but it still does not work. Safari does work on another user account.

    I have followed all of the suggested ideas, plus removed all Internet Browser Plugins.

    I have lso tried reinstalling Safari. Firefox does work, but I need Safari to stream movies from Netflix.

    I visited the Genius Bar Today, but that did not help.
  • meoh Level 1 Level 1 (0 points)
    I have tried all solutions but none work. Safari tries to open but crashes. I can't get to remove the warning from safari preferences even if I hold the shift key. It goes straight to report but I can not do this as Safari is the default connection.
    I have reinstalled Safari twice and updated the OS to 10.5.6. I spent the whole day trying to solve this.