30 second ringtone?

Does iPhone not support 30 second ringtone?
My old phone rang for 30 seconds when people called, after i bought iphone it would only ring for 20 seconds... i called AT&T and asked them to make it ring for 30 seconds, but they said it was already set up to ring 30secs. Yet my iphone still rings for 20 seconds only, and people at the apple store said they didnt know about that stuff, it had to do with my service provider..

Anyone know have any suggestions on how to make my iphone ring for 30 seconds?

thanks

Windows Vista

Posted on Jan 24, 2009 3:50 PM

Reply
7 replies

Jan 24, 2009 4:11 PM in response to bankai

Hello, Welcome to discussions.





iPhone Purchased Ringtones FAQ
http://support.apple.com/kb/HT1398


How long can my ringtone be?
Ringtones can be up to 30 seconds.



The amount of time your phone rings before voicemail is dependent on the side of the cellular provider. You will need to contact them to change the amount of seconds it takes before voicemail picks up.

I think the longest is 30 seconds and then call goes to voicemail. This is different from ringtone length as ringtone length does not control amount of rings from cellular provider before requesting voicemail box.

Jan 24, 2009 7:02 PM in response to bankai

thank you for your reply.

I was aware the max time for a ringtone is 30 seconds (at least in at&t), i also understand how ringtone works.

My ringtone length is exactly 30 seconds (i set it up in itunes to be 30 seconds), but the phone only rings for 20secs, leaving the last 10 secs of the ringtone out.

I have called AT&T and they said the length of my ringtone was set up to be 30secs, but it doesnt ring 30secs.

My question is the following: does iPhone 3G not support 30sec ringtone? I don't know what else to do. I want my phone to ring for 30seconds, not 20...

Anyone have any other suggestions?

thanks

Jan 24, 2009 7:22 PM in response to bankai

Depending on your cellular reception (signal strength) at the time, the time interval before a call goes to voicemail (which is at AT&T's servers) can start or usually starts before your iPhone starts ringing, and the same with any cell phone. I have a business phone with Verizon and I experience this with my Verizon phone on occasion - my phone rings maybe twice before going to voicemail - especially when my signal strength is low at the time, and sometimes regardless what my signal strength is. The person calling heard more than two rings, so the clock begins at the server, not with the phone, which may not pick up a call being received until sometime after the clock at the server begins before a call goes to voicemail at the server.

Jan 27, 2009 8:18 PM in response to icebike

Hi there,

I also have my ringtone set to 30 seconds, and it seems to work fine. So, I believe the iPhone can support a 30 second ringtone.

If you have contacted your Service Provider and had them change your settings, then maybe the problem could be with the actual ringtone in iTunes with your preferences not being saved correctly. All I can advise is for you to double check this.

Also, have you tested the length of your call with a default iPhone ringtone? If it still cuts out at 20 seconds, maybe give your SP a call back.

🙂

Jan 28, 2009 1:19 AM in response to bankai

bankai wrote:
Does iPhone not support 30 second ringtone?
My old phone rang for 30 seconds when people called, after i bought iphone it would only ring for 20 seconds... i called AT&T and asked them to make it ring for 30 seconds, but they said it was already set up to ring 30secs. Yet my iphone still rings for 20 seconds only, and people at the apple store said they didnt know about that stuff, it had to do with my service provider..

Anyone know have any suggestions on how to make my iphone ring for 30 seconds?

thanks


It does support 30 sec ringtones. I use garage band on my mac and that gives me 40 secs.

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30 second ringtone?

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