1830 Views 4 Replies Latest reply: Feb 19, 2009 4:52 PM by mns1002
I'm having the same problem and has rendered my Ipod useless for synching audio files. My Ipod is found in windows and there is a diagnostic testing feature using it. This first acknowledges that the Ipod is not found and then runs the test. This revealed an error in the Universal Serial Bus controller. I don't know how to fix this. I have tried all the Ipod support answers to to the problem, including disabling all my security software. This didn't solve the problem either. Maybe someone will finally come up with a solution. For now I don't know which way to turn.
I found out that all I needed to do is install the driver for the USB controller from the O.S. disk. You may want to go into device manager (My computer>Properties>Hardware>Device Manager. Drop down to the controller entry and click properties. This will say whether the controller is working properly or not. I think if not, it will indicate driver not installed and allow you to install the driver from your disk.
I am having a similar problem to this.
My 120G ipod classic was working fine last week and yesterday when I plugged it in, it only showed "my device: Melissa's IPOD" not the usual menu underneath it (music, movies, playlists,etc" that are on my ipod. Itunes then continued to sync everything on its own then disconnected my ipod on its own. Once it did that I noticed about 4000 of my songs are now gone off my ipod. I dont know what to do ive downloaded the lastest version and have read so many of the questions on the forum. HELP!