Error (13013) message when trying to open itunes.........

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Level 1

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Error (13013) message when trying to open itunes.........

I have just installed itunes - and now it says 'The itunes application could not be opened. An unknown error occured (13013)'

Any ideas?

I want to play with my new Ipod touch 😟

Windows XP

Posted on Jan 27, 2009 5:42 AM

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Answer 1

polydorus

Level 6

11,967 points

Jan 27, 2009 5:56 AM in response to nicknacknoo

I am not certain bout this particular error number but it may be related to your library.

Try deleting the file "iTunes Library Genius.itdb" in your iTunes folder

If that doesn't work, try rebuilding your library.

Drag iTunes Library.itl and iTunes Music Library.xml out of your iTunes folder.

Start iTunes, hopefully it will start with an empty library. Use this article to recreate your library:
http://support.apple.com/kb/HT1451

Let me know if either works as I would like to document this error number.

Message was edited by: polydorus

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Answer 2

nicknacknoo Author

Level 1

0 points

Jan 27, 2009 6:07 AM in response to polydorus

The latter option worked a treat -thanks!

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