My brother-in-law has an iBook running Mac OS 10.4.4 and we need to install updates to get it up to at least 10.4.9. When he tries to install updates, he is asked for a password which he does not have. He ordered the machine from an out of town retailer and was never asked to set a password. The problem is he was sent Mac OS 9 install disc one and OS 10 install disc two. When we looked up how to reset the admin account password it says we need OS 10 install disc one which he does not have. Anyone know how we can install updates without being prompted for a password or how to obtain the correct install disc one?
Gee, thanks. Now I sure feel safe that my stolen MacBook with all that personal info on it is safe, because they will not be able to log in as me. 😟
Think the only answer to questions like this is for them to call Apple Support and give them the serial number and they will send you a new set of disks for a small shipping fee. That way if the serial number was reported to Apple, the disks will be delivered by the police. 🙂
Even if they could not do it without the DVD (not CD) it is a simple matter to walk into a store and purchase and OS X 10.5 Leopard disk which has the same capabilities. If you have data that needs to be kept secure, use FileVault with a good secure password. It might not deter a really determined hacker, but anyone with less than excellent hacking abilities won't find it easy to get your data.
Think I will stick with my answer. Sure the chances of someone posting here about a stolen computer are slim, but who knows. Plus if it is their computer, they really need the disks, so telling them to call Apple to get new disks is more helpful, for they might not know of this service. Think the cost is less than $10.