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ipod nano screen all white. reset not working.

my new 4th gen ipod the other day decided to stop working. it would not turn on. i used the middle button and menu method. and now my ipod has a blank white sreen with just the back light. it can connect to my computer and such. it makes the click nosie when buttons are pressed as well. when i try to reset it. it goes right back to the white screen while making 2 beeps. that sound like nothing i have heard an ipod do before.

can some one help me. t

thanks

windows, Windows Vista

Posted on Jan 29, 2009 10:31 PM

Reply
9 replies

Feb 8, 2009 8:51 PM in response to helenb5019

Had same problem. reset, no good; restore, no good. Tried to play the battery down, someone suggested that would work, but it wouldn't go dead and I could only listen to one playlist so many times.

But... After playing the machine for a night and a day, I tried restoring it again, no good. Then, +while hooked up to iTunes+ I tried to reset: pushed the center button and the menu at same time (I did not toggle the hold switch.) This brought up the apple logo on the iPod screen.(First visible item in three days) Then iTunes came up with a prompt. Said I had to "recover" my iPod. I clicked yes. itunes did something, then said "an iPod in recovery mode is detected. You must restore this iPod before you can use it." I said yes on the prompt and now everything is working again.

Feb 15, 2009 3:35 AM in response to BRADMILLS

BRADMILLS wrote:
when i try to reset it. it goes right back to the white screen while making 2 beeps. that sound like nothing i have heard an ipod do before.


I suspect the beeps are the iPod's way of indicating that it has not passed some hardware self test, similar to the "chimes of death" sound that Macs make when they don't pass their power on self test. Since the iPod is new, I suggest taking it to an Apple Store or contacting Apple Support & asking them for help.

Feb 15, 2009 4:04 PM in response to BRADMILLS

I started having this problem the day after I got my Nano. I was able to get it going again by just resetting a bunch of times. But it seems this time it's f**ked for good, I now know why I had never got an ipod before; BECAUSE THEY'RE A F**KING HEADACHE.

At this point I've managed to get my nano to shut off by plugging in headphones, getting a song to play, then holding the play button. This is the only way to get the unit to shut down. Otherwise it just displays a white screen. I did some of the 5 r's, but after reading the posts I opted out of restoring. Anyone have a fix for this? This whole experience has been miserable right from needing itunes 8.0 which requires smartcard drivers for some f**cked up reason. If I have to send this unit back, I'll be strategically placing a hot steaming coiler in the box.

ipod nano screen all white. reset not working.

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