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Itunes won't accept my password

itunes won't accept my password - it is my aol user name account. I double checked it a million times and I can still log into AIM using the same password - just not itunes. What gives? I can't buy, download, update, anything...

Mac OS X (10.4.11)

Posted on Jan 31, 2009 1:41 PM

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Posted on Jan 31, 2009 2:06 PM

I want to add that I logged into AOL and changed my password and itunes still won't accept my new password - which leads me to believe it can't find my username.
80 replies

Jan 31, 2009 6:25 PM in response to loniboni

Hello, Welcome to discussions.




More assistance can be found

http://www.apple.com/support/itunes/store/email/

If needed you can email support on that page.


You may also wish to visit https://myinfo.apple.com/

And see if you can sign in.




You may also wish to see if you can sign in while using a different computer and or logging your system onto a different internet network. Please also ensure you have latest iTunes installed.

http://www.apple.com/itunes/download/




Uninstall/Reinstall Apple iTunes Software
http://support.apple.com/kb/HT1925

Jan 31, 2009 7:30 PM in response to loniboni

I'm also having the same problem. I can sign in to the AIM account using AIM but not iTunes. I bought a song from the Store 2 weeks ago with the SAME password and now I can't.

I've noticed this happens periodically.

Does it have anything to do with the version of iTunes we are using? I don't care for iTunes 8, so I am running iTunes 7.7.1.

(Or perhaps it's Apple's attempts to get us all to use our Apple accounts instead of AOL...)

Feb 1, 2009 9:16 AM in response to loniboni

We are also having this problem. Last night, I was able to sign in and download a show but this morning we are unable to. I think that problem might be that somehow the itunes is not able to confirm the aol screen names and passwords. I have also noticed that several times we have turned on the computer and have not been given the option to put our aol screen name as a log in . We have solved this by shutting itunes down a few times or logging with an apple screen name and then logging out. Unfortunately all our season passes which we have paid for are tied to the aol screen name account and not this apple screen name. The ironic thing is that tonight in Kuwait the internet is screaming. 😟

Itunes won't accept my password

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