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Bill Clarke Author

Level 1

5 points

Can't open Keynote 09 file

I have a file, created in Keynote 09, that I cannot open anymore. I receive the message "Unable to open 'filename' because it isn't a valid keynote document". Same message when double-clicking the file or from the Open... menu. I suspect the file is corrupted as Keynote 09 was behaving strangely when I was editing it (very slow operations). I saved the file and restarted Keynote and that's when the file wouldn't open anymore. I restarted the Mac (MacBook Pro, unibody) and still no luck. I made a copy of the file in the Finder successfully, but I get the same message with the copy. The file can be viewed in QuickLook just fine.
Is there a file repair utility for Keynote 09?

Cheers,
Bill

Message was edited by: Bill Clarke

MacBook Pro 15" unibody, Mac OS X (10.5.6)

Posted on Feb 2, 2009 1:45 AM

239 replies

Tenvox

Level 1

0 points

Apr 20, 2011 3:12 AM in response to psjarky

Same here, i read all the post here. Tried all the possible solutions but no luck. We here have several workstations with the same problem. File could not be saved right and the next thing is that the file get corrupted.

The update we have tried a few days ago and that did not bring any happiness.

****, anyone new suggestions? Maybe someone the mobile number of Chief Keynote Development!!!

Jun 12, 2011 7:46 AM in response to Bill Clarke

Bill, did you ever get a resolution? The Genius Bar thought maybe it was the RAM in my MacBook. I was getting a replacement MacBook Pro so I tried again. Twice I've created this presentation. The first time it was large - 2.5 MB but now it's around 850K. Would appreciate any insight you have.

Beth

Jun 17, 2011 12:27 AM in response to Gordo007

>>I figured out how to fix this problem after hour of freak'n out!

>>1. Get info on file

>>2. Change extension to ".zip"

>>3. Right click (or control click) and open with "Archive Utility"

>>5. The file will look like a folder... open it

>>4. Find the file named index and re name "index.apxl.gz"

>>5. Close Folder

>>6. Get info and add ".key" extension

>>7. File menu and open!

When I do Step #3, Archive Utility does NOT unarchive anything or create a folder. It CREATES an archive with file suffix "cpgz". This file does NOT look like a folder, but has an icon that looks like a sheet a paper with curled dog ear in the upper right corner, a zipper running down the center, and CPGZ written at the bottom center of the icon. The archive file is OPENABLE with Archive Utility, but is definitely not an openable folder.

Double-clicking on this .cpgz file unarchives the cpgz file just created and I end up with the same filename.key.zip file I started with, with a "2" added just before the .zip suffix.

How do get an "openable" folder that's referenced in Step #5?

KS2010

Level 1

0 points

Jul 6, 2011 10:44 AM in response to Matt Franks

Can anybody help me please??, had the same problem and when i try the .zip solution doesnt work in my macbook. I will appreciate if some of you guys(those who tried the .zip solution or any solution that worked) give me an email to send you mi Keynote Presentation and see if they can fix it!! i reallyyyyy need this. Thanks!

PS: Send me your email adress to: ksms@live.com

Jul 6, 2011 11:17 AM in response to KS2010

Click my blue name to get my email address and I will see what I can do.

acassady

Level 1

0 points

Jul 11, 2011 10:35 PM in response to randydclark

I have exactly the same problem and I tried the .zip solution with no success: keynote will not open the file. Any suggestions?

Jul 15, 2011 12:34 PM in response to acassady

Same issue here, when I try the ZIP solution, it says that Archive Utility cannot decompress the file: operation not allowed (Error 1). I have 8 Keynote files that won't open any longer!

HELP....

😟

Jul 18, 2011 1:28 AM in response to Antonio PureMacOnly

Hi, i have the same problem!!! I tried zip solution and i have already upgraded my keynote version 5.05, can anybody help me???

Jul 18, 2011 1:48 AM in response to andreafrombrescia

this is my emali: anperanius@yahoo.it

Please help me I have my lecture on wednesday!!!!

Tenvox

Level 1

0 points

Jul 18, 2011 11:19 PM in response to randydclark

Hi Randy,

Sorry, your instructions did not work for me. I don't have an index file and the dog thing does not appears.

You use also Keynote '09 on a Mac OS 10.6.7?

I wish i would work for me.

Regards T

Jul 21, 2011 2:27 PM in response to Tenvox

Unbelievable, come on Apple: Keynote is an app used for professional presentations. I teach and need Keynote in my everyday work. I can't believe you don't find a fix for this bug...

By the way: I've just upgraded it to 5.1 and still it won't open some files giving an «invalid document» message.

Aug 12, 2011 5:43 AM in response to Bill Clarke

I followed Randy's instructions and it worked just fine for me 🙂 Thanks Thanks Thanks 🙂

Aug 12, 2011 11:41 AM in response to Daniela Mota

Daniel, are you on Lion 10.7 with Keynote 5.1? When I try to unzip the Keynote.zip document I still get the Error message (operation forbidden)??

How can it be?

Aug 12, 2011 11:52 AM in response to Antonio PureMacOnly

Hi Antonio,

yes, I'm using Lion 10.7 with Keynote 5.1

I don't know why you get this message 😟

Aug 12, 2011 1:16 PM in response to Daniela Mota

Has anyone the same issue (Error 1) that I have unzipping the the Keynote document?

😕

Can't open Keynote 09 file