6 Replies Latest reply: Aug 4, 2010 12:13 PM by rpduval
rpduval Level 1 Level 1 (50 points)
OK - has anyone else had this problem? It happens to me all the friggin time and has been for a few months now. Easily reproducible too:

1. Select 'Restart' from Apple menu
2. Restart hangs (every single time regardless of whether any apps are running or not)
3. Force restart via power button (every single time)
4. CD's/DVD's/.dmg fail to mount (every single time)
5. Repair permissions (every single time)
6. Restart (see #2)
7. Zap PRAM 3x (every single time)
8. CD's/DVD's/.dmg mount

I am so tired of this. I have never had this many unfixed problems with any Mac or OS, not even 7.5! How hard is it to create a computer that restarts properly? And why oh why does it refuse to mount my media?

Oh - #9 new symptom: DVD mounts; eject DVD; insert new or same DVD; DVD fails to mount.

24" 2.4GHz alumiMac 3/320, Mac OS X (10.5.6), WD 1TB FW800, Maxtor 250GB USB2, 20" Cinema display
  • 1. Re: Disc images and DVD's fail to mount
    lenn5 Level 4 Level 4 (2,530 points)
    Have you tried running Apple's Hardware Test from the install DVD?

    Also, you might try doing a clean install of OSX.

    lenn
  • 2. Re: Disc images and DVD's fail to mount
    rpduval Level 1 Level 1 (50 points)
    I have done a clean install with no change noted. Haven't tried the hardware tests yet. But if it was hardware related why would anything change from restart to restart?
  • 3. Re: Disc images and DVD's fail to mount
    Al Van Malsen Level 6 Level 6 (18,740 points)
    will it restart if you disconnect all the external drives?

    When you did the "clean install" I presume that you reformatted the drive, wrote 0's to the drive and then loaded a fresh new system on it. After you loaded just the system and before you loaded any of your third party software did it restart?

    You don't unplug the computer when you are not using it do you?
  • 4. Re: Disc images and DVD's fail to mount
    rpduval Level 1 Level 1 (50 points)
    Al Van Malsen wrote:
    will it restart if you disconnect all the external drives?

    When you did the "clean install" I presume that you reformatted the drive, wrote 0's to the drive and then loaded a fresh new system on it. After you loaded just the system and before you loaded any of your third party software did it restart?

    You don't unplug the computer when you are not using it do you?


    I don't like disconnecting the external drives because then I have to go through the PMR a few times to get them to show back up - well, the FW800 anyway, the USB drive stopped showing up some time ago and never has come back (even though it shows up fine when connected to any other computer in my house).

    And it actually restarted fine immediately after the 10.5.6 update but has since reverted to no restart like with 10.5.5 and previous.

    No, I leave it running with screen sleeped.

    I'm going to try the hardware test even though TechTool 5 found no problems. If that doesn't find anything I'm off to the Apple store to make use of my Apple Care.
  • 5. Re: Disc images and DVD's fail to mount
    rpduval Level 1 Level 1 (50 points)
    Ran both the short and long hardware tests - no problems found. I'm off to the Apple store as soon as I can.
  • 6. Re: Disc images and DVD's fail to mount
    rpduval Level 1 Level 1 (50 points)
    New motherboard, problem still not solved but I'm done.