ITunes Download Blocked

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Level 1

0 points

ITunes Download Blocked

I need to download an update of ITunes 8. The issue comes in when I try to save the file. My download pops up and says "This download has been blocked by your security zone policy".

This didn't happen when ITunes was originally downloaded, so I don't see why it should happen now.

Is there something I have to change on my computer?

Windows XP

Posted on Feb 6, 2009 6:35 PM

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Answer 1

roaminggnome

Level 10

106,401 points

Feb 6, 2009 6:39 PM in response to Silver Seren

I would assume that you should change your security zone policy.

Look under the help feature on your computer to see what this is.

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Answer 2

Silver Seren Author

Level 1

0 points

Feb 6, 2009 6:50 PM in response to roaminggnome

I've been looking, but I have yet to see something called that. Everything I look at just points to the security features for internet explorer, which are off anyhow.

I can't figure out what it is.

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Answer 3

hmacross

Level 3

780 points

Feb 6, 2009 9:14 PM in response to Silver Seren

Could it be your anti-virus software?

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Answer 4

polydorus

Level 6

11,967 points

Feb 7, 2009 5:54 AM in response to Silver Seren

Something that occurs to me is a problem with the settings in Internet Options>>security tab.

I guess your Internet Zone is not set to block downloads as you would not be able to download from anywhere. But is is worth looking at the settings using "custome level" button.

Otherwise, iTunes actually downloads from appldnld.apple.com.edgesuite.net
I wonder if edgesuite.net has somehow been put in your restricted sites. Click on the sites button to look.

Otherwise if you can't get it to work, you might have success with FileHippo. Google Filehippo iTunes.

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Answer 5

Silver Seren Author

Level 1

0 points

Feb 7, 2009 9:06 AM in response to polydorus

That's it, that's what it said! It said it wasn't downloading from appldnld.apple.com.edgesuite.net

I'm going to go see if I can get that unblocked, but I already checked the Internet Explorer custom and it wasn't on there.

I'll go see if it's blocked there in a place I didn't check.

Oh, and FileHippo is blocked just the same, the same thing happens. I've tried it on several sites and it says the same.

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Answer 6

polydorus

Level 6

11,967 points

Feb 7, 2009 10:24 AM in response to Silver Seren

It sounds as though all downloading is blocked. If you have check that downloading files is not blocked for your internet zone, I am not sure where to go next.

I wonder if there could be a problem with the particular user account you are using.

You could try creating a new administrator account to see if downloading works there.

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