5705 Views 3 Replies Latest reply: Feb 7, 2009 10:04 PM by [RM]
Hello, Welcome to discussions
Below is information about iPhone not seen in iTunes. If you need further assistance please post back. If you can provide anymore information that may assist please include it as well.
iPhone not recognized in iTunes for Windows
Andrew - thanks for the reply. From my research what i understand is that if you incorrectly enter a password the iphone will disable. Depending on the number of times you incorrectly enter will determine the length of time before you have the option to re-enter your password. I don't whether there is a limit to the number of times you can try or the full length of time before you can try again. Since my kids were the ones mucking around with the iphone i have no idea how many times they tried.
Failing being able to enter a password, I understand you should be able to reset / reformat from within itunes from the machine i originally sync'd from. As my computer has been reformatted none of the settings in itunes have been saved hence it's like connecting to a new machine. When I try to connect to itunes it says i need to unlock the phone...if i was able to unlock the phone I wouldn't to use itunes to reset the phone.
Hopefully i've explained myself