Dymo Discpainter does not print

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Level 1

14 points

Dymo Discpainter does not print

Hello, I am starting a new topic because I have tried all the answers posted in the thread:

http://discussions.apple.com/thread.jspa?threadID=1717959&tstart=0

I just got a Dymo discpainter and after some struggle at first I finally got the Discus software program that comes with it to open. Then it wouldn't let my print at all. I am getting the message "Rendering Disc Image" but it does not print. I tried doing the localhost update found in the above thread. I tried unplugging and plugging it back in. I tried updating all software. I reinstalled the software. I wonder if I got a bad device? Just got it yesterday and was so excited to try it and then it didn't work!!

Message was edited by: etcetera25

Mac Pro 8-core 3.2Ghz Intel Xeon, Mac OS X (10.5.6)

Posted on Feb 8, 2009 9:37 AM

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Answer 1

Best reply

Commander Corey

Level 1

10 points

Feb 12, 2009 3:11 PM in response to etcetera25

Same problem. Tore hair out for 20 hours.
Found this:
https://global.dymo.com/enUS/RNW/RNW.html?p=https://dymo.custhelp.com/cgi-bin/dy mo.cfg/php/enduser/stdadp.php?p_faqid=899&p_sid=yVUoEjqj&plva=724

Voila, seems to work OK now. No more "rendering" forever!!

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Answer 2

Feb 17, 2009 3:13 AM in response to Commander Corey

I am still tearing my hair out. Have not been able to use the discpainter since changing to the latest MacBook Pro.15".I have downloaded the latest driver. even re-downloaded from Magic Mouse the software again. Tried all the usual tips. tried wiping the plist. zapping all the driver software and reloading. Plugging the printer into the computer usb plug direct. Pulling the leads out of the printer, waiting and re-fitting.

Been into Local host printers, modify to find that there is no "unknown usb" even when it is plugged in.

I know that the printer work, with my intel macbook pro. So I might get that back from my daughter and see if it still works with that one. So as to check that the printer is not at fault.

Hope that there is not to many typos, as I usually spot them after posting

Dave

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Answer 3

Feb 17, 2009 3:19 AM in response to etcetera25

Hi.

The disc that comes with the printer, is known not to work. E.deJong of Magic Mouse told me to download the latest driver from Dymo site. Which sorted my original problem, of the new printer not working.

Dave

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Answer 4

Feb 17, 2009 2:36 PM in response to Commander Corey

Hi
I have just printed out my first cover, using this new MacBookPro. My whole problem, was not reading the notes. why did I have to, I've done this loads of times stuff. But the answer to my on going problem was. When I downloaded the driver, *I had the printer plugged in before being told to.* I printed out the read me page, there was the answer. connect when prompted.

Just a stupid silly mistake, causing all this hair pulling.

Dave

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