Kate Retz
Level 1 (15 points)

Q: Ideas about "radio tuning error" or am I off to the genius bar?

A few days ago days we got this message when we tried to listen to the radio through iTunes. "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later." The internet connection is fine. It still won't connect. The only thing we did before this was delete a few TV shows from iTunes.

iBook G4, Mac OS X (10.4.2)

Posted on Feb 8, 2009 12:29 PM

Close
Kate Retz

Q: Ideas about "radio tuning error" or am I off to the genius bar?

  • All replies
  • Helpful answers

first Previous Page 6 of 6

  • by lindros2,

    lindros2 lindros2 Mar 7, 2012 1:42 PM in response to shenyard
    Level 1 (24 points)
    Wireless
    Mar 7, 2012 1:42 PM in response to shenyard

    Like many other Apple problems (i.e. Wi-Fi acquisition failure on iOS 10.7.3), the "solutions" were mere snake oil or sugar water. 

     

    The real solution was released today.  As Shenyard said, it's called iTunes 10.7.3.

  • by John Galt,

    John Galt John Galt Mar 7, 2012 2:19 PM in response to shenyard
    Level 9 (50,424 points)
    Mac OS X
    Mar 7, 2012 2:19 PM in response to shenyard

    I just happen to be using iTunes 8.0.2 at the moment, and it's working again.

     

    No new version required.

  • by Petrovichs,

    Petrovichs Petrovichs Mar 14, 2012 1:54 PM in response to chriskeeble
    Level 1 (0 points)
    Mar 14, 2012 1:54 PM in response to chriskeeble

    I changed DNS settings (have added GoogleDNS server address). Now stations in all genres work fine! Thank you!

  • by Mary Willis1,

    Mary Willis1 Mary Willis1 Mar 17, 2012 3:10 PM in response to GrandSlam90
    Level 1 (9 points)
    Mar 17, 2012 3:10 PM in response to GrandSlam90

    Thanks

    GrandSlam90

    Your suggestion worked for me for the moment.

    Unchecking the "multiple speakers" allows all radio stations to refresh and reappear - then able to reselect my multiple speakers and all radio genres are playing just fine!

    I am using Macbook Air OS X 10.6.8 and iTunes 10.6 - I noticed that when I reconnected to my "multiple speakers" it shows connecting with Airplay. Don't remember it saying that before -

    Just wish Apple would weigh-in and give us some information about this issue.

  • by Logan Anderson,

    Logan Anderson Logan Anderson Mar 17, 2012 3:56 PM in response to I_Betyar
    Level 1 (35 points)
    Mar 17, 2012 3:56 PM in response to I_Betyar

    Having this same problem, only that it happens intermittently and with different radio stations each time. Ones that resulted in this error message play fine the next day, and the problem then pops up with different stations. I, too, only had the problem start up AFTER upgrading to the newest version of iTunes.

  • by I_Betyar,

    I_Betyar I_Betyar May 20, 2012 4:13 PM in response to Logan Anderson
    Level 1 (0 points)
    May 20, 2012 4:13 PM in response to Logan Anderson

    So I tried again today, just for "***** and giggles", expecting the same stupid alert message. Much to my surprise Apple seems to have fixed the bug. No alert message and can use iTunes DJ fine on closed wi-fi network.

     

    I am running iTunes 10.6.1, Apple Remote 2.3 on iOS 5.1. Has anyone else tried updating to these and noticed an improvement?

  • by DAC000,

    DAC000 DAC000 Mar 30, 2014 3:50 AM in response to I_Betyar
    Level 1 (0 points)
    Mar 30, 2014 3:50 AM in response to I_Betyar

    Just happened to me this AM, I stopped iTunes radio to take a call, tried to space bar to restart and I got the error message.  Tried all the fixes noted here and in other threads,  upgraded, rebooted, reset, etc, no joy.

     

    Since I noticed this thread has been open so long I went looking for a player.  I only listen to Soma anyway, and they have a dedicated player so I downloaded it (free no less!) and now I've got radio again.

     

    iTunes was annoying me anyhow, overengineered, slow, too many features that I never have nor never will use, I probably won't be using the program again since on this Mac I only listen to radio, and use my iPhone for MP3, etc. 

     

    My time is too valuable to waste "trying" things. I've been using their products since the Apple II days, and  we've moved far away from the "it just works" days.  My advice to anyone having the same problem is don't waste any more than 15 minutes or so "trying" things.  Just download another player. 

     

    One thing is for sure: we'll never hear from Apple about this problem. 

first Previous Page 6 of 6