Windows Vista Bonjour error "You do not have sufficient access..."

My Windows Vista laptop recognizes my HP PSC 1310 printer connected as a USB printer with Airport Extreme. It even has the correct driver. When i go to finish set up i get an error "You do not have sufficient access to your computer to connect to the selected printer". I am doing this as an admin on my PC. The printer works correctly on my Macbook. The guidance given by apple is no help at all. Any ideas?

MacBook, Mac OS X (10.5.6)

Posted on Feb 8, 2009 2:39 PM

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2 replies

Mar 23, 2009 1:53 AM in response to csadick

I'm having the same problem connecting from Vista to my Epson D68, which is attached to my iMac, using Bonjour for Windows 1.06. Bonjour can 'see' the printer, but when I click 'Finish' to complete the installation, it hangs for a few minutes then shows "You do not have sufficient access to your computer to connect to the selected printer." If I attach the printer directly to the PC it works no problem. I'm running an admin account.

Any ideas?

Mar 23, 2009 9:35 PM in response to ian.pattison

I experienced the same general problem and did find a manual workaround in my particular instance. Hopefully this is helpful to anyone who's facing the same situation.



MY SETUP: installing a hp LaserJet 1012 that's tethered to a wireless Time Capsule (home network) on a virtual VISTA platform running within Parallels 4.0.3810 on an iMac OS 10.5.6.



THE PROBLEM: WinXP (also virtual) connected to the printer through BONJOUR FOR WINDOWS without any problems. However, doing the same in Vista resulted in a last step termination of installation with the following message from Vista: "You do not have sufficient access to your computer to connect to the selected printer." Lovely.



Turns out, according to Microsoft (link: support.microsoft.com/kb/946394/en-us Help and Support Article ID: 946394 - Last Review: January 24, 2008), the problems is due to "the Hewlett-Packard (HP) print driver uses an HPBmini.dll file ("HP Mini Installer") whose version is earlier than 1.0.0.13."



My workaround was to simply install the network printer manually via ~ (the following are the choices that I clicked on in VISTA)



Vista Control Panel > Hardware and Sound > Printers > Add a printer >

Add a network, wireless or Bluetooth printer >

The printer that I want isn't listed >

Add a printer using a TCP/IP address or hostname >



CHOOSE - Device type: Autodetect

INPUT - Hostname or IP address: "Time-Capsule"

(which is the specific hostname in my case, the hostname can be found by going to OS X System Preference > Print & Fax > click & highlight the printer installed on the local network in OS X and look for the hostname after "Location:". Remember, Windows do not do spaces, so if there are any spaces in your hostname be sure to substitute a dash "-".

SELECT - "Query the printer and automatically select the driver to use" >



Device Type > Standard | Generic Network Card > Install the printer driver* >



(*Here's the tricky step, since you don't want to use an old driver which would bring up that old insufficient access message, but you do have some options:

a) you have a known VISTA COMPATIBLE driver from the manufacturer (net downld);

b) the "Add Printer Wizard" window may contain a driver for your specific printer or a similar printer. Also, try the "Windows Update" button to refresh the choices if you can't find it the first time; and finally,

c)"Generic" is a legitimate choice in the Manufacturer window if you can't find any better options.)



From there, it's just Next > Next > and choose to share printer, etc. to finish up.



Luckily, I got through to "Print a test page" and it all works without the annoying "insufficient access" message.



Best of luck to you.

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Windows Vista Bonjour error "You do not have sufficient access..."

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