Songs Disappearing from iTunes

I've seen other threads on this marked as answered, but they clearly were not based on the posts in them. At first I thought I was going crazy, or maybe had lost some music when I transferred from my old machine to my new one, but now I have songs I know I bought since moving to the new machine that have disappeared. Not just randomly missing songs, but entire missing albums too. Of course, since backing up my music consisted of simply copying the iTunes folder to an external drive (admittedly lazy way, sure) it happily overwrite the folder as I told it to and thus my backups are missing the songs too. This is complete crap, and is NOT answered as the other threads claim. Even if support allows me to re-download everything (at this point, I couldn't even tell you for sure what I am missing since I don't recall everything I've bought) what stops this from happening in the future? If my hard earned money is just going to vaporize off my hard drive at random when I am trying to play by the rules and be legal, give me one good reason not to just save that money and just start pirating everything? Because as much as I don't like pirating, I don't like buying an entire CD for one good song even less, and I like having stuff I bought simply disappear even less than that.

What is the fix for this problem? If Apple lets me redownload everything, where is the proof this won't happen again? I NEED to have a legitimate answer to this question or you and the music industry can kiss my money goodbye. Limewire will be my new music source.

MacBook, Mac OS X (10.5.6)

Posted on Feb 11, 2009 8:34 AM

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633 replies

Feb 13, 2012 2:53 PM in response to gizmonic

Happy 3 rd birthday thread!


I have this same problem whole stack of songs missing, the file location should be right but the songs have been removied from the directory and are no longer i the directory.


People think iTunes has a bad rep because of it being an apple product available to Windows, but in fact it should be down to the fact that this is a terrible applciation that when I am forced it actually deletes my files.


iTunes is MALWARE.

Feb 15, 2012 9:02 AM in response to gizmonic

Same problem. A month ago I had many exclamation points and reloaded most from an external harddrive that luckily had most of the old songs. Now it's happened again and I noticed that most songs starting with V are gone! Some old, some recently downloaded. Also when I am in iTunes DJ the refresh button doesn't work. What's going on?

Feb 15, 2012 5:25 PM in response to gizmonic

I have many songs on my computer and same problem as many here. Music just disappears at random. Is apple going to fix this? I spent literally months getting all my CD's up on iTunes how foolish of me. Shoudl have listened to my buddy telling me this is nto the way to go. APPLE FIX THIS! I have purchased many songs and videos and another funny thing - a lot of my disappearances are CD's I uploaded - is that intentional? My music disappears hoping I am going to rebuy it from iTunes? FIX the darn thing 4^*%$&%^$#^$%#@

Feb 17, 2012 9:49 AM in response to gizmonic

I too have recently had the same problem as others here. I just used the search function in windows xp to search all local drives and Time Capsule and found none of the over 4000 song files I've been maintaining since my first Ipod. These were purchased and from my own collection of cd's, cassette tapes, and vinyl. needless to say I'm a bit bummed since it takes a while to get the cassetes and vinyl digitized. Is it a conspericy to get people to pay for iCloud?

Feb 18, 2012 8:09 AM in response to Jjliver

hi, here from Spain. That happens to me for long time ago. I've restored individual albums where I've detected that random songs have disappeared. It's frustrating. You have to rip again and again that albums!!!

That's the biggest problem Apple has in his history and it doesn't matter!! Programmers of Apple, please change the behaviour of iTunes, invent another type of database or whatever else, but this is UNACCEPTABLE!!!

I'm not sure that this will continue to happen if you subscribe to iTunes match, but certainly, I'm losing my faith... Apple, do something!! we've payed a lot for your iphones, ipads, ipods and macs... how can you live with that problem? do something! 😠

Feb 18, 2012 12:08 PM in response to bob_hunter

I've been following this thread for awhile now although not religiously. Has Apple ever acknowledged to this problem and have they ever indicated that they'd do something about it? Silence is golden but not in this circumstance. How a company so dominating let this problem affect so many thousands of people is beyond me. There's only reason that I can think of that they woud not admit to this.......

Feb 19, 2012 8:02 AM in response to gizmonic

I just get notifications that other people have the same issues. I have made backups of my library and my music files on several external HDD, as I found out, I lost some songs prior to making the backups, thought I had them all. funny thing is I have the songs on my iPod still bt no longer on my computer, so when I sync from the iPod it did not transfer them. looked in my Time machine backups, guess what - songs missing there too - same as in iTunes of course. I have so many songs, it is not obvious if a whole CD disappears here and there unless you try to play those songs, and then you get an error can not be found. Using iCloud is not an option for me unless I want to keep paying for items I already paid for and increase my overal cost for my music collection.


Bottom line - there is a problem with how iTunes handles your music library. Just liek any other Database, infomration disappearing would and is not going to be acceptable. So dear Apple iTunes programmers - FIX IT!

Feb 22, 2012 11:41 PM in response to gizmonic

PROBLEM SOLVED


Same thing happened to me. I am using an external hardrive to store my itunes, and am using it between two computers. Every time I drag new songs in to itunes (i have it set to auto-organize) i tunes gets confused and moves my entire library into a subfolder call Music in where are all my music is. Check that this is not the case with you as well.


I guess this is where the cloud comes in handy.


Hope that helps.

Feb 23, 2012 1:48 AM in response to Lukasz @ four o nine

I've wrote to Apple's feedback, hope it helps a little... please, also do ye.


Lukasz, that solution doens't work for me. That happened to me a long time ago, and after seeking for a solution the best one was to create an "alias" of the iTunes folder on my external disk inside the "Music" folder on my iMac. The songs are still disappearing, although. I've detected that sometimes it seems in relation with iTunes lists. When I remove or change the content of a list it can lead to the disappearence of songs.

still waiting for a response from Apple 😟

Mar 3, 2012 11:12 AM in response to gizmonic

Hi All,


I too have also have this problem today on my MacBook Pro running Lion and iTunes10.5.3(3). I wanted to copy some songs to a USB device to use in the car, and noticed some folders were empty. I then opened iTunes and found some songs with an exclaimaiton mark next to them. Clicking them brought the dialog box, would you like ot locate them, yes or no, clicking yes opens your home folder so you can find them yourself??? OK, no problem, i used spotlight and I found no folders for the albums. All albums I ripped from original CD's bought and paid for. I've not ever purchased any music from iTunes. Lucky for me I have another copy of my library running on an old G5, I have yet to compare the libraries or iTunes version of these two repositories. I will post back with my comparison.


Dave

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Songs Disappearing from iTunes

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