Dear Apple;
I was reading some of the posts above mine, I also had called Apple and received similar answers then the people above.
Can anyone tell me (at Apple) why we all have the same symptoms? We are all sleep walking deleting our songs right?
I have songs disappear I purchased from Apple and besides adding things over many years, I have not deleted a single thing from iTunes.
I have in my current purchased list 517 items. Music, Films, Books.
I thought Apple was a responsive company to their customers. As i was setting up a new playlist I discovered once again more songs lost today - random. Just one here, one there, or a whole album gone I know I put on there, cant find it - locate window pops up, so the text line is on there but the song is gone and no longer on the computer. I haev one particular song where i Purchased the song as well as the Video to the song same time same day. Video is still there, song is now missing.
I am upset at Apple. I own a lot of Apple products, as I said before, until thsi issue is resolved I will nto purchase another. I hope Apple has not turned with its success into just another "give a ****" giant corporations.