3 Replies Latest reply: Apr 28, 2009 8:27 AM by kayleighathena
Asherbasher Level 1 Level 1 (0 points)
I have all those things mentioned in the title... what can I do?!
I've tried getting in to disk mode by holding the menu and play buttons together but it doesn't do anything.

Packard Bell iXtreme Y8520, Windows Vista
  • Ingo2711 Level 7 Level 7 (20,490 points)
    Sounds like a hardware issue: http://support.apple.com/kb/TS1373

    Can you charge it? If yes, wait till the battery is charged and try again to put it into disk mode in order to restore.
  • Lyssa Level 6 Level 6 (17,635 points)
    That clicking noise could be a failed hard drive. How old is your iPod? As the above poster said, can you get it charged?

  • kayleighathena Level 1 Level 1 (0 points)

    The same thing has happened to my iPod. I have a 5th Generation 30GB iPod Video.
    At the end of March it started doing this. When I would hold it, you could feel it vibrating as it made the clicking noise. I would still be able to listen to my music, but then suddenly, it all died.

    It would show the Apple logo, and then cycle onto the sad iPod face, which suggests a hardware issue. Apparently the only way to fix this is to take it to an Apple store to have them look at it. Chances are high that all they will do is restore the iPod, but the hard drive may still be shot.

    I opted not to take it to the store, because none of my music is backed up. I have about 6,000 songs on there. (When I had them all on my computer, it slowed my computer down, so I took them off, but kept them on my iPod.) So, my mother had a look at my iPod, and went online to try to figure it out. Someone had mentioned that if you smack it really hard, the menus will appear. VOILA! It worked. However, my computer does not recognize the iPod, and neither do my programs to backup my music.

    It still makes the clicking noise, but I am able to plug in my headphones to listen to my music.
    I'm currently trying to find some way to get my computer to recognize my iPod.