3 Replies Latest reply: Feb 12, 2009 3:35 PM by iBod
Glenn Sebastian Level 1 (5 points)
When I launch Safari, it opens up to a blank white screen. No matter what URL I input, The page doesn't load and the viewer window stays blank and white. No error messages or anything! Any ideas?

Macbook Pro 15" 2.5 Ghz Penryn, Mac OS X (10.5.6), 4 GB RAM
  • Justin Andrews Level 3 (520 points)
    Try to move your safari preferences to your desktop then launch Safari.

    Open up the finder and navigate to /Users/your-username/Library/Preferences

    Drag com.apple.Safari.plist to your desktop then launch Safari and see what happens. You can try to put it back if it works, but might have to start over on your preferences for safari.
  • Glenn Sebastian Level 1 (5 points)
    I've tried that to no avail. Even after replacing the safari preferences, still no workie!
  • iBod Level 7 (29,340 points)
    Hi Glenn,

    Check to see if you have a recent crash report logged to this file:

    Hard drive > Users > Your Username > Library > Logs > CrashReporter > Safari.crash.log

    Each report in there will start with a timestamp so find the most recent one and post it here please. The most recent one should be at the end of that file.