What does SP 2 provide

I have a 20GB color IPOD, but it won't work with my computer that is XP SP1. I would like to know exactly what SP 2 provides, and if there is a way around the total lack of function without it. I won't be able to update to SP2 for some time yet.

Posted on Aug 24, 2005 3:01 PM

Reply
9 replies

Aug 25, 2005 9:02 AM in response to Cynthia Radke

Thank you for the notes-I was not expecting the extent of the issue I have without SP2. THe IPOD is not showing up in the source for ITUNES, ITUNES does not start when I plug it in. If I run install again it says it needs to be formatted, but the format never works. Any ideas? I called Apple but got the "SP2" requirement and I'm sure they will not want to discuss farther until I get SP2.

Aug 25, 2005 12:16 PM in response to Cynthia Radke

I install the software, and when it asks to plug in the IPOD, I do. It says "waiting for IPOD" for quite a while, Then it says it needs to be formatted, so I hit the format button. It sits at "waiting for IPOD" for hours and eventually stops. I can't remember the error message when it stops, but it says the format didn't work.
I am using a UBS connector, Apple checked to be sure it was the right speed, and it's fine. Looks to me like it is not seeing the IPOD.

Aug 25, 2005 12:33 PM in response to Cynthia Radke

Try again, and when you see that message, click on the little x in the top corner. Sometimes it gets stuck and needs a little nudge to move onto the next part of the process.

If that doesn't work, try resetting with the iPod connected.

To check if you have high speed usb ports yourself, go to start/control panel/admin tools/comp management/device manager.

Look in USB for “enhanced host controller”.

If it doesn’t say this, then you don’t have USB 2.0

Try other usb ports, and don't use a hub (not yet anyway).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What does SP 2 provide

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.