9 Replies Latest reply: Apr 4, 2009 10:38 AM by charlax
charlax Level 1 (0 points)
Hi everybody,

I'm trying to update the iPhone software to version 2.2.1.

I cancelled it many times before, even after it began downloading, since I had a poor internet connection. But now, each time I try to "download and install" I get this error :

"There was a problem downloading the iPhone software for the iPhone "XXX". An unkown error occurred (-23)."

I didn't find anything regarding this error "-23".

It does the same on another computer running windows. My iPhone has never been jailbroken. Everything else, including syncing, is working fine. Both iTunes are up-to-date.

Thanks for your help,


MacBook, Mac OS X (10.4.11)