can't verify itunes account...error 11111

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Level 1

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can't verify itunes account...error 11111

a thing is that i can't verify my itunes account...i created itunes account...then i get a mail with a link for verification itunes account...so after i press this link itunes shows me verification error 11111 (can't verify my account) so i tryed to reinstall itunes, made more new accounts in seperate countrys and allways the same result : error 11111(can't verify my accounts)...i can say it ***** lol im realy angry ****.
what to do??? any help ??? thx

hp pavilion dv9500, Windows Vista

Posted on Feb 14, 2009 4:42 PM

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Answer 1

Andrew T.

Level 4

3,219 points

Feb 14, 2009 5:06 PM in response to itunesnext

Hello, welcome to discussions.

You may wish to visit https://myinfo.apple.com/

Login with your Apple ID and password. From here you will see an area on the left hand side called Apple ID. Ensure your DOB, and Question and answer are filled in. Along with your current password if you need it or new password if you want to issue a new one. At times you may need to go here and verify additional information on the left hand pane to finish account setup.

Once you saved your options in each section on the left, exit website, Launch iTunes, Click on Store in the Menu Bar, click Sign in, and sign into the iTunes Store.

You can also contact iTunes Store Support for additional assistance on account verification.
http://www.apple.com/uk/support/itunes/store/buy/

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