14 Replies Latest reply: Feb 17, 2009 10:17 AM by Mike-Mpls
theadam24 Level 1 (0 points)
AT&T's call line is closed today, and there really isn't any info online for this, so I came here.

If you already have a family plan and want to add an iPhone, how does it work?

If I get 450 minutes, 1500 texts and unlimited data (obviously), does it apply to the other phone as well?
  • Tamara Level 6 (13,730 points)
    You would add a new line to the account for $9.99 plus the data plan ($30). I'm not sure if iPhone shares text messages over a family plan or if it needs its own text message package. You can check with an ATT store when they open in a few hours.
  • theadam24 Level 1 (0 points)
    I already have the line. We have two phones on the plan, one would become an iPhone though. If all I had to do was pay $30 extra for a data plan I might do it. I plan on going to a store later once they all open, thanks for the help.
  • Craig Baron Level 3 (680 points)
    I believe the texting plan is the same cost as any other phone (texting is not included in the data plan) and you can include iphone texting under a unlimited texting family plan. The $30 data plan is required, and the actual phone service is the same cost as other phones (I believe the 450 minute plan is the minimum you can use with the iphone).
  • theadam24 Level 1 (0 points)
    Yeah we have 450/unlimited now. I know the phone is 450/5000. Would I have to use 450/5000 for both phones, or could i get 450/unlimited with the iPhone?
  • Craig Baron Level 3 (680 points)
    I don't think the minimum affects other phones on your plan. I have one iphone and 3 dumb phones (some kind of LG things) on a family plan with shared minutes, some kind of limited data plan for the dumb phones, unlimited texting (kids), etc. for about $200-250 per month (I think). Talk to ATT, you should be able to find something that works.

    Edit: I wouldn't worry about the 5000 limit, that is effectively unlimited data for the iphone. The only problem is the lack of tethering in the ATT data plan (still waiting).
  • theadam24 Level 1 (0 points)
    It won't effect the family plan, but they won't sell the 16GB phone to me at $299, but instead $499. Apparently being an AT&T customer for 9-10 years doesn't qualify you for the same benefits as someone who has been a customer of theirs for 4 minutes.

    Has anyone been able to get around paying the extra $200?
  • Tamara Level 6 (13,730 points)
    It sounds like your current phone was purchased as a subsidized phone and you haven't met the terms on that subsidized phone yet.

    Logging in to your ATT account should tell you when you will be eligible to buy another subsidized phone.

    A new customer to ATT is eligible to pay the subsidized price on any phone in the store because they do not have to fulfill a previous contract with ATT. We were new ATT customers last summer. When we purchased the iPhone for the subsidized price, we agreed to a 2 year contract. If a new phone comes out this summer, we will not be able to purchase it for the subsidized price for the same reason that you can't purchase the 3G for the subsidized price - we haven't met the terms of the contract.
  • theadam24 Level 1 (0 points)
    Yeah that's what they said. However, we've been a customer with AT&T for some 9-10 years. AT&T is basically saying they would rather do business with someone off the street then us. It's terrible to make a long time customer pay more then someone walking off the street.
  • Tamara Level 6 (13,730 points)
    You feel that they ought to make a special exception for you because you've been a customer a long time? That the contract you agreed to when you bought your previous subsidized phone should be nullified so you can buy another subsidized phone?

    As I said previously, check when you are eligible to purchase another subsidized phone. It's not fun having to wait but a contract is a contract.
  • theadam24 Level 1 (0 points)
    They shouldn't make an exception for me, they should make an exception for long time customers. Charging someone off the street less money for something than a customer of ten years is bad service, anyway you look at it.
  • Tamara Level 6 (13,730 points)
    I disagree. Bad service is saying that you deserve to not have to honor your contract because you have been a long time customer. Bottom line is you agreed to a 2 year contract when you bought your last phone and now you want to renege on that contract because you want to buy another subsidized phone.
  • The Dude Abides Level 4 (1,835 points)
    Nothing to do with how long you've been with AT&T, everything to do with your upgrade timeframe. You can check that online at your account page with AT&T, or ask them to find out for you when your next "window" is. I ended up paying the higher cost because my time wasn't up yet, my choice. I wanted the phone, and I knew it would cost more. You want the phone, you will need to pay more or wait. No matter how I feel about AT&T, that is just the way things work. It's not personal with them, you are not their victim and the newbies get more love from them than you do. It's just business.
  • alliance2k7 Level 1 (0 points)
    Me and my girl have the family plan, we both have Iphones. I think we have the 1400 min , and 200 text message plan.
  • Mike-Mpls Level 1 (30 points)
    Test messaging is not shared with family plans on the iphone - you need to purchase another text messages plan for the 2nd phone.

    One phone can have the $5.00/200 text plan
    the other phone can have the $20.00/1500 text plan

    for a total fee of $25.00, each phone has a separate data plan at $30.00 each.
    but your family plan voice minutes are shared between the two phones.