10 Replies Latest reply: Apr 14, 2009 12:30 PM by epioles
Startrekman Level 1 Level 1
I have the first generation 16Gb iPod Touch and it has suddenly it's started to crackle and I lose my left speaker on my headphones. I have tried another pair of headphone and it still does it with them so it looks like the jack on the iPod. Is there a way of repairing this ?

MacBook, Mac OS X (10.4.10), Power Mac G4, iPod Touch 16 Gb, iPod Classic 60 Gb and iPod Nano 8Gb
Solved by epioles on Apr 14, 2009 12:30 PM Solved
I have this same issue too, on a 2nd gen 16gb touch.

I'll try to clean the jack... see if that works.
  • olekas Level 1 Level 1
    Hi I also have iPod Touch first gen. And the same problem . Maybe some jack cleaning could help ?
  • Startrekman Level 1 Level 1
    Hi there, sorry to hear that you have the same problem. I am going to an Apple Store at the weekend so if they come up with anything constructive I will let you know.

    Dave
  • dugjay Level 1 Level 1
    keep us posted please!
    i have a 1st gen (i think) iTouch and the headphone jack as nearly quit working. i don't get the crackling like you have described but i get only about "half" of the sound from the headphone jack. when i move the plug around in the jack the "full" sound comes to life.
    both channels work but you can def tell it's not working properly.

    also i'm interested to know if anyone makes the iTouch cord with a 1/8 mini-phono plug on the opposite end. i was hoping the cable would exist and i wouldn't need to have my iTouch sent away for repair.
  • whaleyjoe Level 1 Level 1
    ive the 2nd gernration touch 32g ! and i have this problem too ! what shall i do ?
  • Startrekman Level 1 Level 1
    I inform you how I get on after my visit to Apple in the morning
  • Startrekman Level 1 Level 1
    Hi all, I have fixed the problem ! Get yourself a pipe cleaner, bend it in half and gently insert into jack of iPod and clean. This worked for me so I hope it works for you, do let me know if it does.

    Dave
  • dugjay Level 1 Level 1
    yup...that worked. i wouldn't have thought it was dirty cus i've kept it inside either in the house or my jeep.
    however my father suggested i use cable clean aka contact cleaner and spray up inside the thing.
    my bad.
    it plays but the screen looks like it has a picture of a huge cloud coming from the bottom of the screen now lol.
    i'll keep it for now.
  • Startrekman Level 1 Level 1
    Glad it worked
  • Startrekman Level 1 Level 1
    Hi again,

    After fixing the problem with a pipe cleaner, the iPod started doing it again. So I went to an Apple Store and went to the Genius Bar and they could not find anything wrong. So took it back home, it played ok for a while but by mid-week the problem came back so took it back to the same Apple Store the next weekend. Luckily I saw the same guy, and he said it was out of warranty but because I had been along with the same problem the weekend before he decided to give me a replacement. Great Apple service !

    Just thought you might like to know just in case it happens to you !

    Dave
  • epioles Level 1 Level 1
    I have this same issue too, on a 2nd gen 16gb touch.

    I'll try to clean the jack... see if that works.