7 Replies Latest reply: Feb 21, 2009 3:30 PM by roaminggnome
GraceBea Level 1 Level 1
I have no way of getting to the computers that are registered on my ipod, since i am in the military and those computers are partially in other countries. Am i just completely screwed in adding/removing songs on my ipod? Is there a way to re-set without losing everything thats on it already?

Toshiba, Windows XP
  • hmacross Level 3 Level 3
    You can de-authorize all the computers you have previously authorized in iTunes Store. You will only see this option in the iTunes Store once you have authorized 5 computers.

    The instructions are in this support page


    Good Luck
  • Kenichi Watanabe Level 8 Level 8
    What do you mean by "registered"? Registration is between the computer and the iTunes Store account. For previously purchased songs that were +Protected AAC+ format, you can only play them on up to five computers at any given time. However, there is no registration between an iPod and computer.

    The only restriction is with syncing. An iPod can only be synced with one iTunes library at a time. If you use the +Manually manage music+, you can use an iPod with as many computers as you want. However, to ensure you do not accidentally sync your iPod to an unknown library and erase what is current on the iPod, you should open iTunes preferences, go to the Devices tab, and check +Disable automatic syncing for iPhones and iPods+

    So is this question related to the iTunes Store account and the five computer limit? Or is it related to syncing between an iPod and computer.
  • roaminggnome Level 10 Level 10
    I don't understand either.

    What do you mean "computers that are registered on my ipod"?
  • Gary Vanden Heuvel Level 1 Level 1
    OK I'm having a similar problem, itunes shows only 4 computers registered to the account but after my 4th logic board replacement I get "this computer is no longer authorized to play purchased items that are on the ipod "John Doe's ipod". Would you like to authorize this computer for items purchased from the itunes Store?". When I click the authorize button and put in my password I get the following message:

    You have already authorized 5 computers with this account. To authorize this computer you must first deauthorize one of the other computers."

    I then go to the itunes store and the only computer I'm allowed to deauthorize is the one I am on which it shows as being one of 4 computers currently authorized.

    Is there a place to deauthorize other computers from syncing to the ipod?
  • roaminggnome Level 10 Level 10
    "Is there a place to deauthorize other computers from syncing to the ipod?"

    Authorize has nothing to do with ipods syncing to any machine.

    "Authorization helps protect the copyrights on the content you buy. You can use your digital rights management (DRM)-protected music purchases1 from the iTunes Store on up to five different computers (these can be any mix of Macintosh or Windows-compatible computers). When you play an item you've purchased, your computer is "authorized" to play content purchased using your Apple Account."

  • Gary Vanden Heuvel Level 1 Level 1
    Then why does itunes only show 4 computers registered, including the one I am currently on and trying to sync with but I get messages about 5 computers?
  • roaminggnome Level 10 Level 10
    I have no idea.

    I was letting you know that authorization has nothing to do with ipods.

    Authorization refers to computers authorized to play music from a particular itunes account.

    You can send an e-mail to Apple support.