1 Reply Latest reply: Feb 22, 2009 1:41 AM by Jeff Bryan
KimberlyC91 Level 1 Level 1 (0 points)
I have the 3rd Generation iPod Nano. I've had it for a little over a year, so I'm very familar with how to work it, etc. I've been trying to days now, to add more music to my iPod, but, for some reason, I'm unable to. I'll connect my iPod through the USB Port and my iPod screen will stay stuck on, "Connected. Eject before disconnecting." I've gone under "File" to see if I can click on, "Sync *My name*'s iPod", but that option isn't given. I'll click on "My Devices", and I'll click on "Sync", but it won't sync. I've gone onto the Apple website and I've tried the "5 Steps of Troubleshooting" numerous times, and nothing's working. I have no idea what's wrong with it. What could be wrong with it?


Just as an F.Y.I., my iPod's warranty ended ten days ago as of today. My sister also uses this laptop to sync her iPod Touch.

Durabook Laptop, Windows Vista
  • 1. Re: Why can't I sync music onto my iPod?
    Jeff Bryan Level 9 Level 9 (61,785 points)
    Sure you don't have the iPod set to manage the music manually?

    You can check by going to the 'summary' page and you will see the option to:

    "manually manage music". Is that selected?

    If you want to auto sync your music etc, you need to click on the 'music' tab, where you will see the option to:

    "sync music" with either "all songs and playlists" or "selected playlists".