Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

An error occurred while delivering this message (Iphone 3G)

Basically starting today, I am unable to send :((

few of my colleagues who are connecting to the same server sending just fine but me....

From Iphone, I can
-Access Exchange Address fine
-Update my Contact
-Add Calendar Entry
(all the above shows up instantly when I open up outlook in my Workstation)

Oh also I accessed the https://server/oma just fine (except for the hideous interface of course) ...

So I do not think its anything in the Exchange side (why wouldn't anybody encounter that? Why just me? And if I had something wrong (config winfowise, then how come I am getting email fine, or updating calendar fine?

Any ideas?

IBM Thinkpad, Windows XP Pro, Iphone 3G user with latest Firmware 2.2.1

Posted on Feb 24, 2009 2:05 PM

Reply
4 replies

Feb 24, 2009 2:15 PM in response to ichoudhury

ichoudhury,

Have you tried the troubleshooting steps suggested in http://support.apple.com/kb/TS1426 ? Have you tried sending while connected to a different network as well?

Another good step to try might be resetting network settings. To do so, navigate to Settings > General > Reset. Also, deleting and re-adding the account may be advisable as well.

Hope this helps,

Raleigh

Feb 24, 2009 3:24 PM in response to Raleigh D.

I have first tried the "Network Reset" option (that didn't help)

Secondly I tried the Reset All, but that didn't help either.


I have configured gmail and i send message just fine. I have compared my setting with a coworker who has the same setting but I am unable to send while he can. As I mentioned, i can receive email and also able to update calendar.

I have tried 3G, Wifi, WIFI+VPN etc, no luck.

I have removed all account with just Exchange, but no luck.

Mar 9, 2009 6:12 AM in response to ichoudhury

Problem turned out to be an issue with Exchange Server. Basically exchange allows authentication from two domain as our company going through a merger. I had account in both domain. When I tried the other domain's id which was associated with exchange, things started to work. Other work around could have been to disable one account, but I went with this solution.

An error occurred while delivering this message (Iphone 3G)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.