Previous 1 67 68 69 70 71 Next 1,145 Replies Latest reply: Dec 16, 2015 6:35 PM by mahmud_sasi Go to original post Branched to a new discussion.
  • Duabi user Level 1 (0 points)

    ok I will try it again..when I back home..I've tried the DVD cleaning disc though last week, that didnt work

  • Nico Z Level 1 (0 points)

    Yup. Cleaning the drive with a lens cloth and a credit card did the trick. I didn't have a lens cloth so I used toilet paper and it worked. Not that I suggest using toilet paper over a lens cloth but I didn't feel like going out and purchasing one. My mac is on it's last legs so I felt it was worth the risk.

  • Duabi user Level 1 (0 points)

    A new discovery !!! after cleaning several times with card and cloth ...some DVD work some not..Blank DVD wont work !!

  • d01234567 Level 1 (0 points)

    HI Rod,


    I am having the same problem.. I put in a DVD and it ejects right away? How do I fix it. I will be willing to pay you..




  • Wetzell Level 1 (0 points)



    WOW it worked.

    nmondal wrote:


    The *accepted* solution is:-

    1. Take the lense cleaning cloth
    2. Wrap it around one of your old credit/debit card
    3. Insert that to clean the super drive for some 2/3 minutes
    4. It should be up again.


    Tried and tested.

    Please let us know it it works.


    Guy I place the 2 card in the SuperDrive Slot and gently push down the lense cleaning cloth. I guess the lense is aorund teh left "Shitf" and the "returnn" keys try to clean it better.


    When I talk with the Support guy of a local resellaer, he suggest that the lens may be with dust.


    Try again, because if it sounds/move when you insert a disk and then appear that it's a bank disk (message appear in the screen) must be that the lense needs a wipe out!

  • Callum1500 Level 1 (0 points)

    Yeah, my MBP, 2009 (Core 2 Duo), Won't read certain discs, it doesn't like CD-R's, and Ted. however any other disc I insert, it reads, writes and does anything normally. Somehow, I do not think this is a Lens fault as it is random discs, and if it is, do I have to shove a credit card in the side? Apple should charge £30 for a general service, like lens clean, clean stuff from under keys, and all that jazz. Apart from lens discs and cards, is there any other ideas from anyone?

  • Wetzell Level 1 (0 points)

    Hi there,


    I wrote the previous comment. Read it, that's what I did, but be sure to wipe out with a lens cloth. What I did was to fold the cloth, place the card in middle and gently hold the cloth with mi fingers. I suggest to do this with your computer shouted down (remember that you could accidentally activate the inserting-mechanism and mess the driver).


    What I think as an alternative solution is to blow the driver and lens; for this you may use this compressed-air bottles (you may found this at any electronic supply store, such as Radishack). But be sure that no moister or humidity (water) had been condensed in side, if so you may damage your drive.


    Even though, some times, after cleaning the lens, I still need to open iTunes before inserting the DVD/CD for being recognized.


    Hope I helped you. Please write back and tell me how it goes.


    Best regards.


    PS: Thumps up!

  • budkin Level 1 (0 points)

    Holy crap I can't believe the card and glasses cloth trick worked! I almost just bought a new drive on eBay. Thank you thank you thank you!

  • Duabi user Level 1 (0 points)

    I'm happy that it worked for you

  • Biff Rifkin Level 1 (0 points)

    Credit card wrapped with lens cloth WORKED!  Thank you!

  • nickandre21 Level 1 (20 points)

    well my macbook 13inch late 2011 2.8ghz was only reading cds while for the dvds it would spin up and eject the disc back out, in these 12 months of owning the laptop this was the 3rd time i've used its drive. Gave it to the apple authorized service provider 4 days back and they told me they would replace the drive, i was supposed to get it back today but unfortunately they told me while running their diagnostics they found my camera to fail soon and hence replacing the entire display unit (not sure if they damaged the camera cable while installing the superdrive)

  • MeaganMcN Level 1 (0 points)

    Thanks Ryan!!


    This worked for me!!

  • wmidd0707 Level 1 (0 points)

    For me, repairing disk permissions solved the problem of my CD/DVD drive mounting problem.


    1. Open Disk Utilities

    2. Select the hard drive

    3. Click Repair Disk Permissions (may have to do it twice)

    4. Wait

    5. When done, try inserting CD or DVD

  • fufo Level 1 (0 points)

    This totally worked for me.

    I think this may often be the problem when the drive is reading one kind of disc (cds in my case) and not another kind (dvds for me)



  • Callum1500 Level 1 (0 points)

    Ok, so for 99% of people with this problem, either disk permissions or cleaning the lens will work, fine. But I just can't get my head around why the lens would stop it reading certain discs. All discs fine, but the fact its, only some is bugging me why it would do that, surely it would read through the same point on the lens, so that wouldn't affect it. Basically I can not think of any reason why it would not read a disc, and then read a different type. It's annoying the **** out of me.

    Any ideas?

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