Gryff

Q: Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.

 

There was a thread on this previously, but Apple has closed it:

 

http://discussions.apple.com/thread.jspa?threadID=1295681

 

I know Apple won't own up to the problem, so has anyone found a solution?

 

----------

 

Drive details:

 

HL-DT-ST DVDRW GSA-S10N:

 

Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0***********928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes

 

<Personal Information Edited by Host>

MacBook Pro - Intel Duo Core 2.4GHz, Mac OS X (10.5.6), null

Posted on Sep 23, 2015 10:49 AM

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Q: Drive won't read any dvd-ejects it automatically after spinning some time

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  • by Duabi user,

    Duabi user Duabi user Dec 2, 2012 11:54 PM in response to Wetzell
    Level 1 (0 points)
    Dec 2, 2012 11:54 PM in response to Wetzell

    ok I will try it again..when I back home..I've tried the DVD cleaning disc though last week, that didnt work

  • by Nico Z,

    Nico Z Nico Z Dec 4, 2012 8:30 PM in response to Gryff
    Level 1 (0 points)
    Dec 4, 2012 8:30 PM in response to Gryff

    Yup. Cleaning the drive with a lens cloth and a credit card did the trick. I didn't have a lens cloth so I used toilet paper and it worked. Not that I suggest using toilet paper over a lens cloth but I didn't feel like going out and purchasing one. My mac is on it's last legs so I felt it was worth the risk.

  • by Duabi user,

    Duabi user Duabi user Dec 10, 2012 1:34 AM in response to Nico Z
    Level 1 (0 points)
    Dec 10, 2012 1:34 AM in response to Nico Z

    A new discovery !!! after cleaning several times with card and cloth ...some DVD work some not..Blank DVD wont work !!

  • by d01234567,

    d01234567 d01234567 Dec 13, 2012 1:54 PM in response to Rod Hagen
    Level 1 (0 points)
    Dec 13, 2012 1:54 PM in response to Rod Hagen

    HI Rod,

     

    I am having the same problem.. I put in a DVD and it ejects right away? How do I fix it. I will be willing to pay you..

     

    Dan

     

    danimal1010@gmail.com

    tadco.automation@gmail.com

  • by Wetzell,

    Wetzell Wetzell Dec 13, 2012 8:01 PM in response to d01234567
    Level 1 (0 points)
    Dec 13, 2012 8:01 PM in response to d01234567

     

     

    WOW it worked.

    nmondal wrote:

     

    The *accepted* solution is:-

    1. Take the lense cleaning cloth
    2. Wrap it around one of your old credit/debit card
    3. Insert that to clean the super drive for some 2/3 minutes
    4. It should be up again.

     

    Tried and tested.

    Please let us know it it works.

     

    Guy I place the 2 card in the SuperDrive Slot and gently push down the lense cleaning cloth. I guess the lense is aorund teh left "Shitf" and the "returnn" keys try to clean it better.

     

    When I talk with the Support guy of a local resellaer, he suggest that the lens may be with dust.

     

    Try again, because if it sounds/move when you insert a disk and then appear that it's a bank disk (message appear in the screen) must be that the lense needs a wipe out!

  • by Callum1500,

    Callum1500 Callum1500 Dec 15, 2012 2:41 PM in response to Wetzell
    Level 1 (0 points)
    Dec 15, 2012 2:41 PM in response to Wetzell

    Yeah, my MBP, 2009 (Core 2 Duo), Won't read certain discs, it doesn't like CD-R's, and Ted. however any other disc I insert, it reads, writes and does anything normally. Somehow, I do not think this is a Lens fault as it is random discs, and if it is, do I have to shove a credit card in the side? Apple should charge £30 for a general service, like lens clean, clean stuff from under keys, and all that jazz. Apart from lens discs and cards, is there any other ideas from anyone?

  • by Wetzell,

    Wetzell Wetzell Dec 15, 2012 4:19 PM in response to Callum1500
    Level 1 (0 points)
    Dec 15, 2012 4:19 PM in response to Callum1500

    Hi there,

     

    I wrote the previous comment. Read it, that's what I did, but be sure to wipe out with a lens cloth. What I did was to fold the cloth, place the card in middle and gently hold the cloth with mi fingers. I suggest to do this with your computer shouted down (remember that you could accidentally activate the inserting-mechanism and mess the driver).

     

    What I think as an alternative solution is to blow the driver and lens; for this you may use this compressed-air bottles (you may found this at any electronic supply store, such as Radishack). But be sure that no moister or humidity (water) had been condensed in side, if so you may damage your drive.

     

    Even though, some times, after cleaning the lens, I still need to open iTunes before inserting the DVD/CD for being recognized.

     

    Hope I helped you. Please write back and tell me how it goes.

     

    Best regards.

     

    PS: Thumps up!

  • by budkin,

    budkin budkin Dec 16, 2012 10:40 PM in response to wereallfucked
    Level 1 (0 points)
    Dec 16, 2012 10:40 PM in response to wereallfucked

    Holy crap I can't believe the card and glasses cloth trick worked! I almost just bought a new drive on eBay. Thank you thank you thank you!

  • by Duabi user,

    Duabi user Duabi user Dec 18, 2012 10:07 PM in response to budkin
    Level 1 (0 points)
    Dec 18, 2012 10:07 PM in response to budkin

    I'm happy that it worked for you

  • by Biff Rifkin,

    Biff Rifkin Biff Rifkin Dec 27, 2012 4:30 PM in response to Wetzell
    Level 1 (0 points)
    Dec 27, 2012 4:30 PM in response to Wetzell

    Credit card wrapped with lens cloth WORKED!  Thank you!

  • by nickandre21,

    nickandre21 nickandre21 Dec 29, 2012 8:56 AM in response to Gryff
    Level 1 (20 points)
    Dec 29, 2012 8:56 AM in response to Gryff

    well my macbook 13inch late 2011 2.8ghz was only reading cds while for the dvds it would spin up and eject the disc back out, in these 12 months of owning the laptop this was the 3rd time i've used its drive. Gave it to the apple authorized service provider 4 days back and they told me they would replace the drive, i was supposed to get it back today but unfortunately they told me while running their diagnostics they found my camera to fail soon and hence replacing the entire display unit (not sure if they damaged the camera cable while installing the superdrive)

  • by MeaganMcN ,

    MeaganMcN MeaganMcN Jan 3, 2013 8:15 PM in response to Ryan Braunberger
    Level 1 (0 points)
    Jan 3, 2013 8:15 PM in response to Ryan Braunberger

    Thanks Ryan!!

     

    This worked for me!!

  • by wmidd0707,

    wmidd0707 wmidd0707 Jan 18, 2013 5:54 AM in response to drcjgreen
    Level 1 (0 points)
    Jan 18, 2013 5:54 AM in response to drcjgreen

    For me, repairing disk permissions solved the problem of my CD/DVD drive mounting problem.

     

    1. Open Disk Utilities

    2. Select the hard drive

    3. Click Repair Disk Permissions (may have to do it twice)

    4. Wait

    5. When done, try inserting CD or DVD

  • by fufo,

    fufo fufo Jan 21, 2013 2:50 PM in response to wmidd0707
    Level 1 (0 points)
    Jan 21, 2013 2:50 PM in response to wmidd0707

    This totally worked for me.

    I think this may often be the problem when the drive is reading one kind of disc (cds in my case) and not another kind (dvds for me)

     

    Cheers!

  • by Callum1500,

    Callum1500 Callum1500 Jan 21, 2013 3:00 PM in response to fufo
    Level 1 (0 points)
    Jan 21, 2013 3:00 PM in response to fufo

    Ok, so for 99% of people with this problem, either disk permissions or cleaning the lens will work, fine. But I just can't get my head around why the lens would stop it reading certain discs. All discs fine, but the fact its, only some is bugging me why it would do that, surely it would read through the same point on the lens, so that wouldn't affect it. Basically I can not think of any reason why it would not read a disc, and then read a different type. It's annoying the **** out of me.

    Any ideas?

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