Gryff

Q: Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.

 

There was a thread on this previously, but Apple has closed it:

 

http://discussions.apple.com/thread.jspa?threadID=1295681

 

I know Apple won't own up to the problem, so has anyone found a solution?

 

----------

 

Drive details:

 

HL-DT-ST DVDRW GSA-S10N:

 

Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0***********928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes

 

<Personal Information Edited by Host>

MacBook Pro - Intel Duo Core 2.4GHz, Mac OS X (10.5.6), null

Posted on Sep 23, 2015 10:49 AM

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Q: Drive won't read any dvd-ejects it automatically after spinning some time

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  • by OneCatFamily,

    OneCatFamily OneCatFamily Sep 5, 2009 1:16 AM in response to coyote moon
    Level 1 (30 points)
    Sep 5, 2009 1:16 AM in response to coyote moon
    I couldn't agree more! Snow Leopard install notwithstanding, this thread shows there IS an issue with SuperDrives, and that Apple isn't doing a thing to solve the problem. Many people coming across this thread for the first time (that's what "coming across" means, right...?) could be led to think that SD problems on Apple products are somewhat related to SL install, but that wouldn't deter them from buying their copy of the new OS, since they know Apple would do anything to sell it, includind solving whatever install problems early SL users have encountered.

    Our letting people think our SD problems are related to the arrival of a new OSX version would only serve to murk the water and play in Apple's hand.

    Let it be said: SuperDrive issues described here in vivid detail and problems installing Snow Leopard ARE TWO DIFFERENT ISSUES.
  • by Joost Miltenburg,

    Joost Miltenburg Joost Miltenburg Sep 5, 2009 1:21 AM in response to Ryan Braunberger
    Level 1 (5 points)
    Sep 5, 2009 1:21 AM in response to Ryan Braunberger
    Put me up for a 'me too'. (MATSHITA DVD-R UJ-85J)

    MBP from October 2006. Burning DVD's hasn't worked for more than a year now... also the dreaded... couldn't calibrate message.

    Read CD : OK
    Write CD : don't count on it, but sometimes it works.
    Read DVD movie ( barely )
    Read MacOS X Leopard : sometimes
    Read MacOS X SL : makes horrible sounds and ejects.

    Thought the drive finally gave out, so I already ordered a new one, but now it appears this problem is wide spread.

    3 other macs ( mini, G4 and MacPro ) read the SL DVD just fine.
  • by PonnoUK,

    PonnoUK PonnoUK Sep 5, 2009 2:49 AM in response to Joost Miltenburg
    Level 1 (0 points)
    Sep 5, 2009 2:49 AM in response to Joost Miltenburg
    I have exactly the same problem on my 2006 black Macbook 2.0 Ghz Core Duo. I can also confirm it occurred before now in Leopard, so the Snow Leopard installer is not at fault. There does appear to be an extraordinarily large number of users to have this fault occur in the last few months, which points to either a faulty firmware update somewhere along the line, or, given the large number of failures, a manufacturing fault with the drives. I've never had an optical drive fail before in any of previous 9 Macs.
  • by Simone G.,

    Simone G. Simone G. Sep 5, 2009 3:48 AM in response to Gryff
    Level 1 (5 points)
    Sep 5, 2009 3:48 AM in response to Gryff
    Same issue with my HL-DT-ST DVDRW GSA-S10N. I have used the SuperDrive only a few times in almost two years. I had issues with both Snow Leopard and the Leopard CDs that came with the machine. I have been able to install SL after 4 hours of attempts. Weird noises coming from the unit.

    Simone
  • by OneCatFamily,

    OneCatFamily OneCatFamily Sep 5, 2009 4:37 AM in response to Simone G.
    Level 1 (30 points)
    Sep 5, 2009 4:37 AM in response to Simone G.
    As I said in an earlier post, it doesn't really matter where the problems come from, but it does matter that Apple isn't doing anything about it... Have any of you received an email or a phone call from Apple asking how you're dealing with your issues and how can we help you?

    Come on, don't be shy, raise your hands... What? No one...?!

    You know, in my humble opinion, THIS is the real problem: Apple is turning the blind eye on this whole thing, and that *****. If they want to keep this quiet, they can contact by email all the people on this forum with a SuperDrive problem and propose solutions.

    It would be the honorable thing to do.
  • by PonnoUK,

    PonnoUK PonnoUK Sep 5, 2009 4:51 AM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 4:51 AM in response to Gryff
    Interestingly, I just tried using my iWork 09 installer in my apparently MIA optical rive in my 2006 Macbook (which has barely EVER been used) and it mounted and installed fine. So it works sometimes, it's just very fussy?
  • by Simon Millard,

    Simon Millard Simon Millard Sep 5, 2009 4:54 AM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 4:54 AM in response to Gryff
    OMG! I thought it was just me! My 17" Macbook pro superdrive has a real hard time with DVD's. CD's are fine! Often a DVD just spins, ejects, fails to eject, or refuses to recognise the disk inserted. Often you have to quit the DVD player or even shut down and restart to get the disk out!!

    This is not good, but I am glad I am not the only one with this problem!! Apple, please fix!!!!!
  • by PonnoUK,

    PonnoUK PonnoUK Sep 5, 2009 5:15 AM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 5:15 AM in response to Gryff
    Hmmm, and it doesn't read my leopard retail disk, either. I wonder if it's anything to do with those two disks being dual layered, and the iWork one being single layered?
  • by Perr0,

    Perr0 Perr0 Sep 5, 2009 8:16 AM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 8:16 AM in response to Gryff
    Put me on the list.

    MATSHITA DVD-R UJ-867
    MacBookPro4,1
  • by Colinnugteren,

    Colinnugteren Colinnugteren Sep 5, 2009 8:56 AM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 8:56 AM in response to Gryff
    Im having the similar problems. Although I did manage to install os x 10.6 I was not able to use my (family) dvd. On the other hand still some dvd's play, but most fail and are spit out after about 20 seconds.

    I have a mid 2007 santa rosa macbook pro (3.1)
    MATSHITA DVD-R UJ-857E

    Hope this gets fixed
    Colin
  • by ETharalson,

    ETharalson ETharalson Sep 5, 2009 1:26 PM in response to Perr0
    Level 1 (0 points)
    Sep 5, 2009 1:26 PM in response to Perr0
    Me too…

    HL-DT-ST DVDRW GSA-S10N
    MacbookPro3,1

    This has been defunct for some time now and I just haven't had the time or ability to replace it.

    Won't read any media and ejects every disc after a short, failed attempt.
  • by Meskiagkasher,

    Meskiagkasher Meskiagkasher Sep 5, 2009 2:18 PM in response to Gryff
    Level 1 (0 points)
    Sep 5, 2009 2:18 PM in response to Gryff
    Another 'me too' with MATSHITA DVD-R UJ-857E failure. Only noticed when I went to upgrade to 10.6.
  • by ruffdeezy,

    ruffdeezy ruffdeezy Sep 6, 2009 9:18 AM in response to base32
    Level 1 (0 points)
    Sep 6, 2009 9:18 AM in response to base32
    Same thing here. 1.5 year old macbook. Just bought 10.6, trying to install, won't read. Have used the superdrive maybe 10 times in 1.5 years. Now what.
  • by ruffdeezy,

    ruffdeezy ruffdeezy Sep 6, 2009 9:21 AM in response to ruffdeezy
    Level 1 (0 points)
    Sep 6, 2009 9:21 AM in response to ruffdeezy
    I have

    HL-DT-ST DVDRW GSA-S10N
  • by fuzzyalej,

    fuzzyalej fuzzyalej Sep 6, 2009 11:20 AM in response to ruffdeezy
    Level 1 (0 points)
    Sep 6, 2009 11:20 AM in response to ruffdeezy
    Same here, not reading any dvd. 1,5years old macbook pro.

    Name : HL-DT-ST DVDRW GSA-S10N
    Type : Optical Device

    Disk Identifier : HL-DT-ST DVDRW GSA-S10N
    Connection Bus : ATAPI
    Connection Type : Internal
    Burn Support : Apple Shipping
    Writes CD : Yes
    Writes DVD : Yes
    Media is present : No
    Capabilities : Click for more information
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