Q: Drive won't read any dvd-ejects it automatically after spinning some time

I've got a HL-DT-ST DVDRW GSA-S10N drive in a white MacBook. It's been a great computer but having all the same issues with the little used drive. It plays some CDs and DVDs and not others, even if the media has a scratch free surface. Sometimes it will write a DVD or CD, for instance, but then not mount it. Put it in an old G5 Mac or a DVD player and the media works fine. Had this problem before upgrading to 10.6.

Mu Superdrive wouldn't recognize CD-R's after upgrading to Snow Leopard. I ran a CD lens cleaner disc from Radio Shack in the drive for a few minutes and that fixed the problem.

Hi all, I am facing some issues with my Superdrive too. It loads very slowly whenever i use a CD/DVD. Once when I was burning a DVD, it just hung and did not eject at all. I had to restart to get the DVD out. I am surprised and concerned about my Superdrive. This is a new 13 inch MBP with SL

I've that issue too, on my MBP 2.4 with SuperDrive HL-DT-ST DVDRW GSA-S10N, it spews out DVD a few times before accepting them. I've had the drive replaced (not under warranty, as a bump was visible in the laptop's case) and the replacement has the same issue..

Got same problem. I'm using Early 2008 MacBook Pro, and Drive is HL-DT-ST DVDRW GSA-S10N with Snow Leopard. Both CD/DVD having tough time to read, and after several attempts, it works sometimes... I'm sure that it start having a problem BEFORE I installed SL. However, it get WORSE after I install SL. Hope Apple will replace my drive.

Just adding in with the same problems you guys are describing on my iMac. First started seeing the problem with movie DVDs. The DVD would play for a while, but then the iMac reports an error. The worst part was when I had to install Snow Leopard a couple of weeks ago. Wound up having to make a disk image of the Snow Leopard install DVD using my MacBook onto an external hard drive to get it to work. It was a big pain.

One thing I have noticed is that the disks sometimes look a little scuffed after using them in the iMac Superdrive. I clean them off, and they will work fine in other machines. But put it back in iMac superdrive and it eventually fails again and the scuffs reappear.

Another MBP with the same issue here:
MBP Santa Rosa 2.4Ghz 4 GB ram with MATSHITA DVD-R UJ-857E
I have not been able to burn discs for a while and lately I realized that the drive would not read CD's and DVD rom's either.
Luckely I do not use the superdrive that often...
Hope that Apple acknowledges the issue and replaces the drive for free (with an extended warranty)MATSHITADVD-R UJ-857E:

Model: MATSHITADVD-R UJ-857E
Revision: ZA0E
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes

There was an article posted on AppleInsider today about this. http://www.appleinsider.com/articles/09/09/28/appleinvestigating_alleged_issues_withsuperdrives.html

I have this same problem, and have not been able to correct it. I have been to the Apple Store at least three times with this issue, and my last time there they pretty much gave up.

First time: Replaced the drive.
Second time: Said they didn't install the drive properly, they said they had to push some fasteners in tighter.
Third time: They said I warped the computer case, but they bent it back for me. He put a disc in to show it worked. I ejected it, and put another (Snow Leopard) disc in, and it wouldn't work. He said I must have a bad copy of Snow Leopard, and gave me a new one. I took it home, and it still didn't work.

I'm still searching for a solution, but I suspect the issue is firmware related.

You add my name to the list. I have an older Intel MacBook whose Superdrive never had an issue until I tried to install Snow Leopard. In light of what I am reading here, I am convinced that somehow SL hosed the drive. When I initially tried to install SL it read the drive fine and began installation. During the install it never completed it and sat there. Finally I rebooted and tried the install again and it just keeps ejecting the SL install DVD. Now it won't read any CD or DVD. I did get it once more to read the SL install dvd and the install stalled in the same way.

I was inclined to think that the Drive just failed but now as I read all these posts I am not so sure.

i'm mildly relieved i'm not the only one getting problems with my SuperDrive since upgrading to Snow Leopard. i had no problems upgrading to SL itself on my unibody MBP from the disc, but ever since the upgrade i've had skipping issues when playing back commercial DVDs, even new ones fresh out of the box.

as someone who maintains a network of Macs at my company, which depends on them to burn CD-ROMs and DVD-ROMs for our customers, i am holding off on any upgrades to Snow Leopard until this problem is addressed.

Well, here is my story. I have a Macbook pro 15", that was reliable. It read and burnt, DVD's,
CD's, consistently. Then one day, I got a "Cannot calibrate Laser" error. From that
day on, it has been a nightmare. Luckily, I have applecare on it. It is especially bad on
dual layer DVD's. It cannot write them at all, and read's them maybe. It does a lot of spin-up/
spindown's, and then maybe if you are lucky, it will read the disc. But don't even try
and burn a dual layer. It just won't work It says it burned it successfully, but it won't read
anywhere, even on the mac that burnt the CD... All of the "Superdrives" that apple has used
were different, it initially, was the UJ-875E, but now, I don't even know anymore, I think it is the GSA-S10N. Apple even replaced the Logic board on the mac.

the superdrive on my iMac (MATSHITA DVD-R UJ-875:) worked until i tried to install snow leopard.

After putting the disk in over and over it eventually read it and i was able to install the OS.

Since then it has not read a single audio CD or DVD.

Scary to see so many people having this problem!

drive details are as follows:

MATSHITA DVD-R UJ-875:

Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO

+1

it still reads dvds but its impossible to burn.
get an error with toast and disk burner.

"The disc can’t be burned because because communication between the computer and the disc drive failed (error code 0x80020022)."

MacBook Pro 2,33 GHz
MATSHITADVD-R UJ-857D

I have a PB G4 17" with the same problem. Obviously, I'm not updating to 10.6, and my applecare is gone. But I had it replaced twice under warranty.
What's frustrating is that it's been a known problem forever, and yet my issue can not be "resolved" because it's not under AC anymore. In every other aspect, this computer runs great. I don't need a new computer, I just need a new drive.