Gryff

Q: Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.

 

There was a thread on this previously, but Apple has closed it:

 

http://discussions.apple.com/thread.jspa?threadID=1295681

 

I know Apple won't own up to the problem, so has anyone found a solution?

 

----------

 

Drive details:

 

HL-DT-ST DVDRW GSA-S10N:

 

Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0***********928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes

 

<Personal Information Edited by Host>

MacBook Pro - Intel Duo Core 2.4GHz, Mac OS X (10.5.6), null

Posted on Sep 23, 2015 10:49 AM

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Q: Drive won't read any dvd-ejects it automatically after spinning some time

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  • by shiama,

    shiama shiama Apr 25, 2009 5:27 AM in response to coyote moon
    Level 1 (10 points)
    Apr 25, 2009 5:27 AM in response to coyote moon
    I have the same issue here. Disks are automatically ejected either blank or with datas. I have just bought a quite expancive software and I need to install it for several DVDS, first one was accepted (Thanx God) but all the others are ejected.
    Do you have any suggestion? Soooooo Maaany problem with this Machine....
  • by shiama,

    shiama shiama Apr 25, 2009 5:30 AM in response to coyote moon
    Level 1 (10 points)
    Apr 25, 2009 5:30 AM in response to coyote moon
    I have the same issue here. Disks are automatically ejected either blank or with datas. I have just bought a quite expancive software and I need to install it for several DVDS, first one was accepted (Thanx God) but all the others are ejected.
    Do you have any suggestion? Soooooo Maaany problem with this Machine....
  • by shiama,

    shiama shiama Apr 25, 2009 5:33 AM in response to coyote moon
    Level 1 (10 points)
    Apr 25, 2009 5:33 AM in response to coyote moon
    I have the same issue here. Disks are automatically ejected either blank or with datas. I have just bought a quite expancive software and I need to install it for several DVDS, first one was accepted (Thanx God) but all the others are ejected.
    Do you have any suggestion? Soooooo Maaany problem with this Machine....
  • by shiama,

    shiama shiama Apr 25, 2009 5:33 AM in response to coyote moon
    Level 1 (10 points)
    Apr 25, 2009 5:33 AM in response to coyote moon
    I have the same issue here. Disks are automatically ejected either blank or with datas. I have just bought a quite expancive software and I need to install it for several DVDS, first one was accepted (Thanx God) but all the others are ejected.
    Do you have any suggestion? Soooooo Maaany problem with this Machine....
  • by shiama,

    shiama shiama Apr 25, 2009 5:36 AM in response to coyote moon
    Level 1 (10 points)
    Apr 25, 2009 5:36 AM in response to coyote moon
    I have the same issue here. Disks are automatically ejected either blank or with datas. I have just bought a quite expancive software and I need to install it with several DVDS, first one was accepted (Thanx God) but all the others were ejected.
    Do you have any suggestion? Soooooo Maaany problem with this Machine....
  • by shiama,

    shiama shiama Apr 25, 2009 5:44 AM in response to Wowplayer
    Level 1 (10 points)
    Apr 25, 2009 5:44 AM in response to Wowplayer
    can you tell me which kind of disk cleaner di you use and were I could find it?
    Still working fine?
  • by stereointeractive,

    stereointeractive stereointeractive Jun 13, 2009 4:30 AM in response to Gryff
    Level 1 (5 points)
    Jun 13, 2009 4:30 AM in response to Gryff
    I also have this problem. I don't use my drive very often, and the first time my drive ejected the disc I thought it was because the disc was bad... but it worked in another computer, and then I quickly learned that all discs were failing. I have a Macbook Pro:

    Model Identifier: MacBookPro3,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.6 GHz

    The drive is:

    Model: HL-DT-ST DVDRW GSA-S10N
    Revision: AP09
    Serial Number: K1L7A*523
    Detachable Drive: No
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal
    Low Power Polling: Yes

    Sounds like the only fix is to take it in for repair.
  • by OneCatFamily,

    OneCatFamily OneCatFamily May 2, 2009 9:44 AM in response to stereointeractive
    Level 1 (30 points)
    May 2, 2009 9:44 AM in response to stereointeractive
    It looks like numbers are increasing... I'm amazed at how lazy or unconcerned Apple is here: they have had ample feedback on those SuperDrive issues, and yet they keep acting like nothing's happened at all. When are they going to take measures?
  • by schnerger,

    schnerger schnerger May 2, 2009 3:08 PM in response to OneCatFamily
    Level 1 (0 points)
    May 2, 2009 3:08 PM in response to OneCatFamily
    Same problem with my MacBookPro3,1 2.2 GHz. Tried everything for weeks, I think it will be gone soon (HL-DT-ST DVDRW GSA-S10N). Trying to import legal CDs (no marks on them) to iTunes. Today almonst 95% of all have been ejected again while notebook gets very hot. When having been switched off during the night, it used to read some CDs the next morning. Thanks there is an old PowerBookG4 around, this does the job brilliantly. And one can even touch it, anything but hot surface.
    Question: Problem anything to do with the maybe issues reported with the GeForce 8600M GT? I am no technician - just a disappointed user and wondering if the graphic card issue and the high temperatures of the macbookpro and the ejected discs have something in common? I have the feeling that my macbookpro reads better when "cold".
  • by geomaura,

    geomaura geomaura May 6, 2009 2:57 PM in response to Gryff
    Level 1 (0 points)
    May 6, 2009 2:57 PM in response to Gryff
    Just to show the numbers of machines involved I am adding my Macbook Pro 2.16 to the list. I have $60 of DL DVDs that never are accepted and are spit out. CD reading and burning work fine. Apple please say something....we are your supporters!
    HL-DT-ST DVDRW GWA4080MA:

    Firmware Revision: AE39
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: Insert media and refresh to show available burn speeds
  • by usmcmbp,

    usmcmbp usmcmbp May 10, 2009 3:37 AM in response to geomaura
    Level 1 (0 points)
    May 10, 2009 3:37 AM in response to geomaura
    Add mine to the list. I'm in Iraq and we get what's called "hadji movies" essentially, burned movies. When I got my MBP a month and a half ago, it read everything I put into it. Just over the last 3 weeks or so, it wont read anything that is "original" and now it has a habit of ejecting the disk anytime I either lift the cover and wake it, or access any info regarding dvd/cd settings. Here's my info.

    MATSHITA DVD-R UJ-868:

    Firmware Revision: KA14
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, DVD-DAO
    Media: Insert media and refresh to show available burn speeds

    Hardware Overview:

    Model Name: MacBook Pro
    Model Identifier: MacBookPro5,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 2 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: MBP51.0074.B01
    SMC Version: 1.33f8
    Sudden Motion Sensor:
    State: Enabled
  • by OneCatFamily,

    OneCatFamily OneCatFamily May 10, 2009 3:56 AM in response to usmcmbp
    Level 1 (30 points)
    May 10, 2009 3:56 AM in response to usmcmbp
    And another one! I'm not surprised at all, I must add: I brought my MBP back in on Friday, since it was still under extended warranty with the retailer I bought it from. I'm posting this from my other computer carrying Windows Seven, by the way...

    No so bad...

    Anyway, hopefully I'll get my MBP back in a few weeks with a fully functional SuperDrive, and the other minor details I mentioned to the Apple Techs (a fan not working, the power button sometimes unresponsive when I boot after a long moment not using my machine) will be addressed too.

    Still, I consider myself lucky to have that extended warranty. Other users here have had their machines for more than two years, and started to experience SuperDrive issues all of a sudden. Most mention their troubles started soon after installing Security Update 2009-001, just like me.

    And Apple isn't doing a thing, it seems.
  • by widdershins,

    widdershins widdershins May 10, 2009 10:26 AM in response to shiama
    Level 1 (0 points)
    May 10, 2009 10:26 AM in response to shiama
    I would strongly recommend anyone to try using a dvd lens cleaner before trying any of the other measures people have posted; I thought I had the same problem as many others here (discs just getting spat out without being read) and I bought a lens cleaner. Really did the trick, every disc works perfectly now! I bought a Philips one from Amazon, cost me pittance and has saved me a lot of hassle.
  • by OneCatFamily,

    OneCatFamily OneCatFamily May 10, 2009 11:31 AM in response to widdershins
    Level 1 (30 points)
    May 10, 2009 11:31 AM in response to widdershins
    Yeah, I guess you're right, but for that you'd need the CD to stay in the drive long enough to do its Jobs...

    In my case, it didn't work, and I brought my MBP back in for a SuperDrive change, along with a few other minor things. I'm a lucky guy in the sense that I still enjoy three more months of extended warranty, but by looking up all the threads dealing with SuperDrive in this very forum, you'll notice that a lot of people are complaining about their optical drive going AWOL and Apple is not doing anything about it except asking more money simply to conduct a diagnostic...
  • by coyote moon,

    coyote moon coyote moon May 10, 2009 12:52 PM in response to OneCatFamily
    Level 1 (75 points)
    May 10, 2009 12:52 PM in response to OneCatFamily
    I tried the DVD cleaner - or at least wanted to. i bought one from Amazon but it does ust like all my other disks, ust spins around for a short time then ejects. I tried to get the DVD player to play it but no joy. So how do you use it? Whatever I'm doing is not working.
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