Previous 1 2 Next 29 Replies Latest reply: Dec 24, 2013 8:32 AM by Peter severn
Fabian2029 Level 1 Level 1
I cant seem to purchase anything from itunes, it just tells me that my payment method has been declined. I have tried for a few days now and have used the cards to buy other things and take cash from ATMs so i know they work. I have tried the debit card that has always worked up until last week and i have tried my credit card. Both cards have plenty of cash on them.

I have put in all my info about 10 times, i selected 'none' and then put the details in when requested and still get the same message. I have the latest version of iTunes.

I did use a £15 voucher which still has 78p on it and the problems seem to have started since then, i dont know if there is a connection of if thats just coincidence.

Has anyone else had this issue?

MacBook Pro
Solved by nikos1979 on Feb 25, 2009 12:43 PM Solved
Another thought.

If we only have 0.78p left on a gift card then any attempt to buy a single song means that itunes will try to take a payment of 0.01p from your account.

I'm guessing your card won't allow you to make a one penny purchase on it and this is why it's falling over.

Maybe if you try to buy an album instead of a single you will be able to make the purchase.

Anyway, I've submitted the query to itunes help and we'll see what they have to say.
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