Pink lines display

Question

Pink lines display

New Unibody 17" MBP. Background is vertical pink scintillating lines. Noticed this during setup, thought it might go away on OSx boot, but not so. Any ideas?

JTH

MacPro, Mac OS X (10.5.1), MacBook Pro 17" OSX 10.5.1, MacBook Pro 15", Iphone, ipod

Posted on Feb 26, 2009 1:12 PM

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Answer 1

Mar 1, 2009 1:08 PM in response to jeffrey t Hall

Brother you are not alone.. I started this thread earlier.. take a look!

http://discussions.apple.com/thread.jspa?messageID=9082282#9082282

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Answer 2

Mar 1, 2009 2:46 PM in response to forcefedmedia

Thanks, apparently Apple support does read these threads. I received an unsolicited call from tech support asking me to send my laptop back in for repair. They were very professional, and helpful.

JTH

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Answer 3

Mar 1, 2009 2:52 PM in response to jeffrey t Hall

I REALLY dont want a repair job.. its a 3 day old laptop.. it will HAVE to be a replacement but I am praying its a firmware/software update that will solve it!

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Answer 4

Mar 1, 2009 2:54 PM in response to forcefedmedia

I feel the same way. Mine was 'brand-spanking-new' when I noticed the problem on initial boot-up. I returned it (courtesy of Apple) the next day.

Sorry for your frustrations,

JTH

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Answer 5

Mar 1, 2009 2:57 PM in response to jeffrey t Hall

yeah.. i wish i had even known how to switch GFX cards.. i actually thought that you could set it to switch when you were on battery power and then on mains power.. It took me 3 days to load things onto the new machine.. then i saw the problem.

I just reset the SMC, and rebooted and its gone. What does that say?

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Answer 6

Mar 1, 2009 3:02 PM in response to forcefedmedia

Don't know. I tried that. Ran apple hardware test at boot-up (everything tested ok). I was going to load TechTool Pro and test it, though Apple Tech support called before I got to that step. Again, i think the issue is sporadic, but known (to tech support), and they are taking the appropriate steps to repair/replace the damage. In my small business, we have many pc's, (approximately 50) and tech support is never as prompt, and 'savy'.

JTH

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