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Macbook Pro 17 Anti-Glare LCD Problem

Here is the LCD screen on my MBP on black background. The back light is more or less very uneven.

Is this normal to other Macbook pro anti-glare users?

[IMG]http://img145.imageshack.us/img145/2341/dsc0627.th.jpg[/IMG]

MBP, Mac OS X (10.5.5)

Posted on Feb 28, 2009 4:09 AM

Reply
49 replies

Mar 12, 2009 10:17 PM in response to lscangus

Apart from the light bleed issues there is some lack of color accuracy and colors' shift towards a purplish tint rather than a natural blue look as you move your viewing position, as well as light greys becoming washed out when viewed at different angle (moving your viewing position a very small amount results in dramatic changes in color) plus that tiring flickering issues specially along the left and right sides of display (easy noticed on light gray background).

Apple, can you please provide us an explanation to this? This is completely unacceptable for the flagship of professional laptop's line-up and price we all paid!!!!!

We need answers and a resolution, not returns or exchanges. We don't want to exchange for another unit with the same problems.

It's annoying that Apple is not saying anything about this.
It's crazy that we all have to be a beta-testers and test their MBP's of 3k$.

I think that (if we can) we should send them back all these machines... maybe they'll start responding to this issue....

I don't really want to keep playing the "apple roulette game". I am a photographer and was disappointed to not be able to get a matte display of pro quality....

Someone told me that Apple Engineers are already aware of the problem and they are investigating the issue. They still don't know what's causing the problem so they didn't want to set him up for another replacement and get another bad unit...

Regards

Mar 13, 2009 12:39 AM in response to freethinker.by

I have sent feedbacks to apple about the issues which i have encountered.

See it in a positive way, 2 years later, you can get your MBP to repair the light bleed issue, and it cannot be repaired as it is a design fault. Apple will probably exchange a new model for you.

Think positive still.

But i am amazed they couldn't managed to find out all the problems in their lab.Which is disappointing....

Apr 1, 2009 8:48 AM in response to lscangus

Please forgive my ignorance, but is this thread about the "matte option for MacBook Pro" that is now available besides the glossy one? Everyone is saying "anti-glare" which probably is the same, but it could also be a modified once glossy screen, as I know there are companies that provide different services for this.

I am not going to work with photo or video, and is only interested in the matte/none-glossy screen because of the reflections in the glossy version, but I am a bit afraid that the anti-glare screen will be a bit "blurry" as some anti-glare screens are. You know, kind of like there is a fine layer of dust on the screen. Unfortuanately I have not been been able to find a store in sweden that has the anti-glare screens yet, so I cant see this for myself.

Apr 1, 2009 1:43 PM in response to improwise

To my knowledge, there aren't any of these in stores and I'm not aware of any plans for there to be. Bummer. Yes, people are using anti-glare and matte interchangeably. No, you will not perceive any "blur," I can assure you (I own one). I think it really does come down to how you use the machine. You've already stated that your anticipated use does not involve professional photo editing, etc. So the other big question is whether or not you will use the machine in a consistent or at least controllable light environment. I think I'd have been fine with the glossy sitting here in my office. But I use my machine on the move a lot and it sure is nice not to have to sit in uncomfortable positions so that I can see my screen, which has been angled "just so" in order to eliminate or minimize glare from light sources I can't control.

Incidentally, the matte finish does not *totally eliminate* glare in direct sunlight. When I work from my back deck, I sometimes still have to change my seating position when the sun gets over my shoulder. But with that glossy finish, I don't think I'd ever be working out there in daylight at all...

Apr 2, 2009 7:25 AM in response to freethinker.by

freethinker.by wrote:
Hi everyone!

I've just noticed some problems with mine 1 week from NEW MacBook Pro 17-inch Unibody Hi-Resolution Antiglare Widescreen Display (UK specification, display model: 9CAC):

Display illumination is UNEVEN and can be seen when working with dark backgrounds (B&W photos etc.).

I actually noticed it when I start working with my photographs and then decide to check it out with 100% BLACK BACKGROUND.

I can see it while working with some B&W photographs in alight room but I took this photos in the darkness to increase the clearness.

ABSOLUTELY UNACCEPTABLE for such PROfessional laptop as MacBook Pro:

I can't understand why Apple would release a matte screen- which is aimed at high end designers, photographers, photo editors, etc, unless it was great quality.

I'm hoping that the comments here are isolated and not all matte screens share the issues.

I've already arranged a replacement from Online Apple Store and my Build-To-Order Unibody MBP 17" Antiglare replacement is on the way now.

So I STILL WANT an ANTIGLARE option.

But if a replacement unit still doesn't look good - I will try and try so on till they manage to produce, quality control and deliver an appropriate quality product APPLE declare to be a flagship of PRO line.

2.3 million pixels of perfection.

With the high-resolution LED-backlit widescreen display on the 17-inch MacBook Pro, you get desktop-quality color in an Apple notebook for the first time. The moment you open your MacBook Pro, you’re greeted instantly by full, corner-to-corner screen brightness. The 1920-by-1200-pixel resolution (133 pixels per inch) means you can view more palettes and windows or watch HD video in its native 1920-by-1080 resolution. Perfect whether you’re working in the studio or out in the field, the display offers a 60 percent greater color gamut than previous generations for richer, more vibrant colors and a 700:1 contrast ratio that makes whites brighter and blacks blacker. In addition, the seamless glass enclosure makes the display stronger and more durable. Because it’s power efficient and the glass is mercury- and arsenic-free, it’s greener than ever. And now you can choose a standard glossy display or an optional antiglare display, depending on your needs.




I took some photographs of my display with the following setup:

1) photos taken using tripod and CANON EOS 30D camera in the darkness to increase the clearness
2) full brightness of the display
3) completely even 100% black background in Photoshop's full screen mode
4) no any adjustments applied to these photographs and I've tried to receive pictures of what and how I seeing it
5) photos processed and saved for WEB in Adobe Lightroom

Photos:
http://picasaweb.google.com/freelancer.by/MyMacBookPro17Unibody?authkey=Gv1sRgCJ nPjbCPk4TVTg#

I'll definitely let you know how it goes with my replacement unit when it arrived.

Thanks


Updated link on my photo gallery:
http://picasaweb.google.com/freelancer.by/MyUnibodyMacBookPro17Inch?authkey=Gv1s RgCNnWzdax-cGeggE#

+ new photos 1st and 2nd replacement unit I received so far

Apr 2, 2009 10:53 AM in response to lscangus

ANGUS Y Y wrote:
Hello. I have found the real cause of the problem.

The people who like u and me who reli use the computer reli hard for production use will have this problem. The cause of the problem is actually the hot air released from the vent at the back. It heats up the LCD and makes it goes crazy!

Try to leave it super cold, then boot up and test it again. U will have a perfect screen!

This is 100% Apple design defect!

What were u thinking? Apple!

Please let me know once u have tested it cold.

Angus


Yes I noticed when laptop is cold - the light bleed issue less obvious but still screen too far from the perfection and still there is lack of color accuracy and pinkish/reddish tint at a certain angles that causes the the colors to be saturated towards a more of a purplish look + constant slight flickering effect that actually tires out the eyes

on top of this all I've got DEAD PIXELS on my 2nd replacement unit's screen (3rd MacBook Pro 17-inch antiglare unit I had so far)

http://picasaweb.google.com/freelancer.by/MyUnibodyMacBookPro17Inch?authkey=Gv1s RgCNnWzdax-cGeggE#

I don't want to exchange for another unit with the same problems anymore but at the same time I need 17-inch MacBook Pro for my projects and just before buying unibody MBP17" - got rid of my previous generation of MBP17" with PERFECT LED ANTIGLARE/MATTE DISPLAY 😟

Apr 2, 2009 12:20 PM in response to ferger

please check my PicasaWebAlbum link again - I've uploaded MacBookPro17 DisplayTest_Black_1920x1200300dpi.jpg file I use to test display quality.

You all are welcome to download this file in its full resolution using Picasa "Download" menu above image preview.

Let me know if you have any difficulties to download this file and will upload it to any of file-hosting sites (RapidShare, Megaupload etc.)

Regards

Apr 2, 2009 1:05 PM in response to freethinker.by

Thank you very much, I downloaded with no problem... I tested it on my MBP and did not find the light leakage as severe as it seems in your pictures...
I only get a tiny bit on the left bottom side of the screen which is no big deal at all because its only noticeable in full brightness and if you look very very closely. Guess I am lucky... I have a Display model 00009CAC.

Which model display do you have on your MBP ? Let me know and thanks for the test image....

Apr 9, 2009 10:00 PM in response to lscangus

Hello everyone,

I just received my 1st replacement 17" antiglare after the first one had some leakage issues - mainly a vertical line on the right side of the panel. After an close inspection, I now find leakage on the bottom part of the panel going across. In addition, there is a discernible vertical line toward the middle of the screen that is visible at a viewing angle. I have an appointment with a genius bar technician tomorrow to point out the issues. Like many of you, I am a graphics professional, and will be relying on this notebook for my livelihood.

The big question - should I take the risk in getting another replacement?

Macbook Pro 17 Anti-Glare LCD Problem

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