4 Replies Latest reply: Apr 13, 2009 12:17 AM by kangdawei
Hylan Level 1 (0 points)
I'm unable to sync contact info from iTunes to iPhone. I noticed this recently when I updated a contact on my computer it did not update on iPhone when I performed a sync. Any help would be appreciated.

iMac, Mac OS X (10.5.6), iPhone 3G, AirPort Extreme, AirPort Express, Apple TV
  • CharlesH08 Level 2 (405 points)
    Hello Hylan,

    There are a few possibilities.

    First, make sure both iTunes and the iPhone are up-to-date.

    Make sure the "Sync Address Book Contacts" box is actually checked in the Info tab for the iPhone.

    You can try resetting the Sync history on the Mac:

    http://support.apple.com/kb/TS1627

    It could be an issue with the Contact database on the iPhone.
    If your contacts data on the Mac is current (no contacts on the iPhone that are not in Address Book). you can replace the Contact data on the iPhone with a fresh copy from the Mac.
    At the bottom of the Info tab for your iPhone, you'll find a checkbox for Contacts under Advanced -- this will replace the contact data on the iPhone when you sync. It is a one time checkbox and will be unchecked automatically after the sync.

    Charles H.
  • rfha Level 1 (0 points)
    I am having the same problem - contacts on my MacBookPro will not sync with my iPhone.

    I have checked the Sync Address Book Contact box in iTunes and then tried to sync, but there are no changes.

    I have a great many contacts on my Mac and desperately need to get them to my iPhone. I run my business from the road and this is really a hassle for me.

    Must I subscribe to MobileMe, which I do not like at all, in order for the sync to work properly?

    Any help is greatly appreciated.

    Richard
  • abellan Level 4 (1,235 points)
    Have you tried resetting the Sync history?

    This article explains how:

    http://docs.info.apple.com/article.html?path=iSync/2.0/en/isc39.html
  • kangdawei Level 1 (10 points)
    it worked for me, great! thanks!