4 Replies Latest reply: Mar 4, 2009 7:01 PM by kmax44
kmax44 Level 1 Level 1 (0 points)
Hello all, I am trying to view a PDF file I had sent to me in gmail. When I click on the attachment it downloads the file but when I try to view the PDF file all the pages are white. I did a search on viewing PDF files and some posts said you can read PDF files in your emails while others said you have to buy a 3rd party app, im not against buying one I just want to make sure im not doing anything wrong. Any help is appreciated.

PC, Windows XP
  • 1. Re: Cant read PDF files in email
    Allan Sampson Level 10 Level 10 (123,340 points)
    Not sure if there is something wrong with this particular PDF file, but I view PDF files sent as email attachments from within the received message on a regular basis. I exports estimates as a PDF file from an estimating software program that I use for my business so I can send an estimate as a PDF file to clients for viewing and printing.

    I use a POP account for business, which doesn't provide for saving sent messages on the server, so I always Bcc: myself with the email to my MobileMe email address so I receive the estimates sent as a PDF attachment with my iPhone. This allows me to view the PDF files with my iPhone when a client calls to talk about an estimate, and I have a server stored mailbox for these estimates that I transfer the received email to for faster reference.

    I've never had any problems viewing a received PDF file sent as an attachment by myself, or from others, so you don't need a 3rd party app for this.
  • 2. Re: Cant read PDF files in email
    kmax44 Level 1 Level 1 (0 points)
    That was what I thought this, I guess I will send myself another PDF file and see if its just something with this particular file. Thanks for the reply.
  • 3. Re: Cant read PDF files in email
    gilesjuk Level 2 Level 2 (195 points)
    Some PDFs has security to stop them being copied, printed etc...

    Is it possible this file has this sort of protection?

    I'm not sure if the iPhone supports PDF security.
  • 4. Re: Cant read PDF files in email
    kmax44 Level 1 Level 1 (0 points)
    Yes gilesjuk you are right, the PDF File does have security and the iphone does not support that thanks for the replies.